Summary

Overview

Work History

Education

Skills

Area Of Excellence

Career Projects

Career Awards

Personal Information

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Open To Work

Balaji P S

Kolar

Summary

A passionate professional with 10+ years of experience in Process Optimization, Standardization & Supply Chain management, Third party logistics. Looking for assignments with an organization of repute, in the domain of Supply chain/ logistics/ order fulfilment/3PL/Fist mile & Last mile ops/Warehouse management.

Result oriented professional with more than 10 years of experience in Logistics,3PL vender management, Order management, warehousing, Inbound and Outbound, activities. Expertise in ascertaining Optimum Service requirements as per Company SOP from Service Providers, identifying and developing a reliable vendor for procurement of logistic service as well as sourcing components, negotiating with vendors for improving Service quality & reducing lead time for deliveries. Strategy planning & execution for 3PL & Ekart network Proficient in handling the End-to-End SCM, Logistics, Manpower handling & Training. Good in logical thinking and fix the ground issues with proper solutions and make sure issue should not occur in future. Experience in handling refurbish shipments. (Heavy electronic, Mobiles & Furniture)

Overview

years of professional experience

Work History

Team Lead : Operations

Quikr India Pvt.Ltd

05.2016 - 07.2018

Responsible for Order management
Responsible for prepare root plan for vehicles ( Bikers as well as four wheelers)
Implement the 5s and FIFO system at warehouse
Responsible to give proper training to transport agents regarding our new updates in apps well as SOP
Timely update the inventory level to sourcing team to avoid discrepancies in order management
Manpower handling at warehouse
Responsible for maintain the packing standers at the time of dispatch the shipments to avoid the transit damages.

Manager –Operations

Flipkart Internet Private Limited

08.2018

Develop and implement logistics strategies, policies and procedures
This involves demand forecasting, Logistics loss & Damages and planning transportation routes
Developing plans to deliver supply chain activities which includes planning, coordinating and logistics operations with cost efficient measures
Handling Large warehouses and marketplace seller & AL for First Mile, Middle Mile and Last Mile operations
Identify potential risks in the supply chain and develop mitigation strategies
This includes managing disruptions such as natural disasters, political disturbances & transportation delays
Ensure services providers standards are met throughout the supply chain
Implement quality control procedures and conduct regular inspections to identify and address any issues
Ownership attitude in addressing the CX Escalations and reduce the customer pain
Structurally solve the daily ops issue & improve the customer experience
Deep dive on pin code and lane level analyses to identify the pain point of supply chain and fix with proper solution
Responsible for improve NPS score & Csat
(Deep dive on Customers pain areas) Daily connect with the reginal teams & deep dive on ops issue
Timely publish the reliability dashboard to higher level management with proper RCA & CAPA
Responsible for resolve the customer escalations within the TAT
Responsible for minimizing shortages/damages/loss
Shipments reconciliations
Projects: Improve the first attempt delivery conversion from 64% to 74%
Launch the VIP+ program in large supply chain
Improve the D0 Closing percentage for CX escalations.

BDM

Safexpress.Pvt.Ltd

Prospecting, pitching and closing new business
Retaining existing clients by providing best service to them and increasing sales
Responsible for revenue creation
Managing client's operational activities and ensuring maximum business
Regular meetings with operation heads and supply chain managers of clients
Reviewing contracts and looking for growth in terms of revenue each year
Preparing reports Like MIS, SLA, Weekly performance, Bill Annexure, PPT.

Executive: Order Management

TS Interseats India Pvt.Ltd.

Responsible for proper documents checking for inbound and out bound shipments (check theQty, commercial documents, condition of the materials at the time receiving)
Issue the material to production department based on the MR (Material Request)
Responsible for maintaining the safety stock level at stores and timely update the stock level
Responsible for update the stock bored on daily basis at WH which is indicates stock level for raw materials And FG (Finished Goods)
Supervising on maintenance of racks and bins systems at stores
Responsible for timely arrange vehicles to dispatch the shipments.

Education

MBA - Marketing

Siddaganga Institute of Technology-Tumkur, VTU

Bachelor of Business Management -

Sri Bhagawan Mahaveer Jain College- [BU]