Summary
Overview
Work History
Education
Skills
Area Of Excellence
Career Projects
Career Awards
Personal Information
Work Preference
Timeline
Languages
Generic
Open To Work

Balaji P S

Kolar

Summary

A passionate professional with 10+ years of experience in Process Optimization, Standardization & Supply Chain management, Third party logistics. Looking for assignments with an organization of repute, in the domain of Supply chain/ logistics/ order fulfilment/3PL/Fist mile & Last mile ops/Warehouse management.

Result oriented professional with more than 10 years of experience in Logistics,3PL vender management, Order management, warehousing, Inbound and Outbound, activities. Expertise in ascertaining Optimum Service requirements as per Company SOP from Service Providers, identifying and developing a reliable vendor for procurement of logistic service as well as sourcing components, negotiating with vendors for improving Service quality & reducing lead time for deliveries. Strategy planning & execution for 3PL & Ekart network Proficient in handling the End-to-End SCM, Logistics, Manpower handling & Training. Good in logical thinking and fix the ground issues with proper solutions and make sure issue should not occur in future. Experience in handling refurbish shipments. (Heavy electronic, Mobiles & Furniture)

Overview

2
2
years of professional experience

Work History

Team Lead : Operations

Quikr India Pvt.Ltd
05.2016 - 07.2018
  • Responsible for Order management
  • Responsible for prepare root plan for vehicles ( Bikers as well as four wheelers)
  • Implement the 5s and FIFO system at warehouse
  • Responsible to give proper training to transport agents regarding our new updates in apps well as SOP
  • Timely update the inventory level to sourcing team to avoid discrepancies in order management
  • Manpower handling at warehouse
  • Responsible for maintain the packing standers at the time of dispatch the shipments to avoid the transit damages.

Manager –Operations

Flipkart Internet Private Limited
08.2018
  • Develop and implement logistics strategies, policies and procedures
  • This involves demand forecasting, Logistics loss & Damages and planning transportation routes
  • Developing plans to deliver supply chain activities which includes planning, coordinating and logistics operations with cost efficient measures
  • Handling Large warehouses and marketplace seller & AL for First Mile, Middle Mile and Last Mile operations
  • Identify potential risks in the supply chain and develop mitigation strategies
  • This includes managing disruptions such as natural disasters, political disturbances & transportation delays
  • Ensure services providers standards are met throughout the supply chain
  • Implement quality control procedures and conduct regular inspections to identify and address any issues
  • Ownership attitude in addressing the CX Escalations and reduce the customer pain
  • Structurally solve the daily ops issue & improve the customer experience
  • Deep dive on pin code and lane level analyses to identify the pain point of supply chain and fix with proper solution
  • Responsible for improve NPS score & Csat
  • (Deep dive on Customers pain areas) Daily connect with the reginal teams & deep dive on ops issue
  • Timely publish the reliability dashboard to higher level management with proper RCA & CAPA
  • Responsible for resolve the customer escalations within the TAT
  • Responsible for minimizing shortages/damages/loss
  • Shipments reconciliations
  • Projects: Improve the first attempt delivery conversion from 64% to 74%
  • Launch the VIP+ program in large supply chain
  • Improve the D0 Closing percentage for CX escalations.

BDM

Safexpress.Pvt.Ltd
  • Prospecting, pitching and closing new business
  • Retaining existing clients by providing best service to them and increasing sales
  • Responsible for revenue creation
  • Managing client's operational activities and ensuring maximum business
  • Regular meetings with operation heads and supply chain managers of clients
  • Reviewing contracts and looking for growth in terms of revenue each year
  • Preparing reports Like MIS, SLA, Weekly performance, Bill Annexure, PPT.

Executive: Order Management

TS Interseats India Pvt.Ltd.
  • Responsible for proper documents checking for inbound and out bound shipments (check theQty, commercial documents, condition of the materials at the time receiving)
  • Issue the material to production department based on the MR (Material Request)
  • Responsible for maintaining the safety stock level at stores and timely update the stock level
  • Responsible for update the stock bored on daily basis at WH which is indicates stock level for raw materials And FG (Finished Goods)
  • Supervising on maintenance of racks and bins systems at stores
  • Responsible for timely arrange vehicles to dispatch the shipments.

Education

MBA - Marketing

Siddaganga Institute of Technology-Tumkur, VTU

Bachelor of Business Management -

Sri Bhagawan Mahaveer Jain College- [BU]

Skills

  • MS-Office, (Microsoft Word, Excel, Outlook and PowerPoint)
  • Windows 2010

Area Of Excellence

  • Inbound & Outbound Logistics
  • Team Management
  • Vendor Development
  • Good at handling the 3PL & 4PL service providers.
  • Expertise in handling RMG good, Automotive, Petrochemicals, Lifestyle, Hydraulic equipment, Electronic & Household appliances, Furniture’s & Medical Equipment’s.
  • Proven track record in handing the retailers & wholesalers (after Market sales), OEMs & Supplaers.

Career Projects

  • Launch the Sunday deliveries for 3PL.
  • Redefine the 3PL LPST in improve the speed.
  • Lauch the Flipkat VIP+ services in large supply chain.
  • Scale up the new categories in marketplace for 3PL.
  • Launch the Quikr PUDO App at Bengaluru.
  • Reduce RTO% from 23% to 19%.

Career Awards

  • Flipkart Chandrayan Award (OND-2023) – for Launching VIP+ services for large supply chain.
  • Flipkart Annual Award: Value Ambassador Award _2023
  • Regional R&R AMJ:2022 Ops Champion: For Customer Focused Value services.
  • Best performer for BBD’21 sale event.
  • Business Excellence for Great Team work 2020.
  • Cool of the gang :2019 & 2020
  • Won the FAB’2017 at Quikr for best performance.

Personal Information

Date of Birth: 07/05/88

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Salary Range

₹45000/yr - ₹200000/yr

Timeline

Manager –Operations

Flipkart Internet Private Limited
08.2018

Team Lead : Operations

Quikr India Pvt.Ltd
05.2016 - 07.2018

BDM

Safexpress.Pvt.Ltd

Executive: Order Management

TS Interseats India Pvt.Ltd.

MBA - Marketing

Siddaganga Institute of Technology-Tumkur, VTU

Bachelor of Business Management -

Sri Bhagawan Mahaveer Jain College- [BU]

Languages

  • English
  • Hindi
  • Kannada
  • Telugu
  • Tamil
Balaji P S