Functional testing
Balaji Santhanam
Software Test Lead
Chennai
Summary
Dynamic Software Test Lead with 12 years of experience in BFSI domain which includes writing test plan, test scripts, debugging and implementing automation tests to help applications run smoothly. Looking for a challenging career as Software Test Lead/Business Analyst in an organization where there is scope to prove domain and Software Engineer expertise.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Associate
Cognizant Technology Solutions
Chennai
04.2021 - Current
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Defined work plans in alignment with stakeholder requirements.
- Worked varied hours to meet seasonal and business needs.
- Developed training program to educate new hires on company policies and procedures.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Trained and supported new team members, maintaining culture of collaboration.
- UAT-Testing of Fees and charges module for TSB Bank UK
- UAT-Testing of Account boarding module for TSB Bank UK
- UAT-Testing of Insurance, Statements, Loyalty module for TSB Bank UK
- UAT-Testing of Internet Banking, Mobile app testing, Proteo, Financial Crime
Project activities
Senior Test Engineer
ATTRA Infotech Pvt Ltd
Bangalore
01.2017 - 04.2021
- SIT testing of Insurance, Statements, Monthly minimum Payment, Fees and charges modules for (LFS First Data – Australia)
- UAT testing of Loyalty(Calypso exit – Switchfly replacement) , Redemption module for MasterCard – Sydney(onsite) using selenium automation tools
- SIT testing of EPP-Loan boarding for FD-India
- Reproduced defects and documented findings.
- Completed regression tests of new software builds to assess performance and success of bug fixes.
- Defined and tracked test results, defect counts and performance discrepancies.
- Wrote test case parameters, test scripts and automation guidelines.
- Developed formal test plans for personal use and use by colleagues.
- Reviewed results and produced daily reports for developers.
- Collaborated with inter-departmental teams and subcontractors to verify accurate application of prescribed testing protocols.
- Collected data for use in software process evaluation and improvements.
Senior Test Engineer
MasterCard
Sydney
09.2018 - 08.2019
- UAT testing of Loyalty module (Web application)
- Defined and tracked test results, defect counts and performance discrepancies.
- Wrote test case parameters, test scripts and automation guidelines.
- Reviewed results and produced daily reports for developers.
- Developed formal test plans for personal use and use by colleagues.
- Trained junior testers in company standards, testing protocols and testing software.
- Completed regression tests of new software builds to assess performance and success of bug fixes.
- Collected data for use in software process evaluation and improvements.
Wi Zink
11.2017 - 06.2018
- UAT testing of Insurance, Statements, Loyalty module
03.2013 - 01.2017
- Migration of part of Lloyd's Bank accounts to TSB Bank
- Web Application testing of Lloyd's Internet Banking
- UAT Testing of Fees and charges module (Hong leong bank – Malaysia)
- UAT Testing of Account boarding module for Tosca project (UK)
- SIT Testing of Account boarding, License key module for FD – Singapore
- UAT testing of Insurance, Statements, Loyalty module for Wizink Bank –Spain
- Maintained excellent attendance record, consistently arriving to work on time
- Optimized test cases to maximize success of manual software testing
First Data
03.2015 - 07.2015
- SIT Testing of Account boarding, License key module
Tosca
06.2014 - 11.2014
- UAT Testing of Fees and charges module
Hong Leong Bank
11.2013 - 03.2014
- UAT Testing of Fees and charges module
Matrimony.com Pvt Ltd
11.2011 - 02.2013
- E-Commerce testing, Web application testing, Mobile testing, Device testing, Payment gateway testing, SIT, UAT
- Responsibilities: Test Plan preparation, Test Execution, Defect logs, Closure logs, Revamp testing
Cognizant Technology & Solutions
01.2010 - 06.2011
- Manual testing (Mainframe MC-400), US Healthcare, Adjudication
- Responsibilities: Test Execution, Defect log preparation, Closure logs
Education
Master of Science - Information Technology
SRM College, Affiliated To Madras University
Chennai 06.2007 - 05.2009
Bachelor of Science - Physics
The New College
Chennai 06.2004 - 05.2007
Skills
Card Products: Credit Cards, Debit Cards, Prepaid cards
Accomplishments
- TECHNICAL SKILLS
- Languages : Java, python
- Tools : Selenium web driver, HP ALM, Android studio
- DBMS : My-SQL
Certification
ISTQB – Certified Tester Foundation level
Software
Automation Testing
Selenium
Interests
Robotic process automation
Big data
Hobbies
Reading , Audio books, Online tutor, Silambam instructor
ON-SITE EXPERIENCE
Hong Leong Bank, Malaysia: Nov 2013 – March 2014
UAT-Testing of Fees and charges module
Tosca- First Data, United Kingdom: Jun 2014 – Nov 2014
UAT-Testing of Fees and charges module
First Data, Singapore: Mar 2015 – Jul 2015
SIT Testing of Account boarding, License key module
Wi Zink, Spain: Nov 2017 – Jun 2018
UAT testing of Insurance, Statements, Loyalty module
Mastercard, Australia: Sep 2018 – Aug 2019
UAT testing of Loyalty module (Web application)
Timeline
Senior Associate
Cognizant Technology Solutions
04.2021 - Current
Senior Test Engineer
MasterCard
09.2018 - 08.2019
Wi Zink
11.2017 - 06.2018
Senior Test Engineer
ATTRA Infotech Pvt Ltd
01.2017 - 04.2021
First Data
03.2015 - 07.2015
Tosca
06.2014 - 11.2014
Hong Leong Bank
11.2013 - 03.2014
03.2013 - 01.2017
Matrimony.com Pvt Ltd
11.2011 - 02.2013
Cognizant Technology & Solutions
01.2010 - 06.2011
Master of Science - Information Technology
SRM College, Affiliated To Madras University
06.2007 - 05.2009
Bachelor of Science - Physics
The New College
06.2004 - 05.2007
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