Balaji Subramanian
Bangalore
Summary
Dynamic Senior Manager with extensive experience at IBM India Pvt Ltd., excelling in Agile coaching and project management. Proven track record in enhancing team efficiency and fostering collaborative engagement. Skilled in Scrum methodologies and retrospective analysis, driving continuous improvement and delivering high-quality results in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Manager Agile & Scrum
IBM India Pvt Ltd
09.2021 - Current
- Facilitated Scrum team training, overcoming resistance to change, leading to a increase in team efficiency.
- Guided and mentored Scrum Master for a team of 4 and performed managerial tasks on day-to-day basis for those teams.
- Facilitated Agile training for 4 new teams, enhancing ceremony execution and boosting team efficiency.
- Led a team of 12 members, including management of all aspects of employee lifecycles.
- Facilitated daily stand-ups to address the challenge of customer demands, improving sprint responsiveness.
- Facilitated knowledge sharing in Agile Communities to address gaps in 4 Scrum projects, enhancing team performance.
- Facilitated Scrum framework sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Senior Scrum Master
Logixal Cloud Solutions LLP, Mumbai
02.2016 - 08.2021
- Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
- Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
- Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
- Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
Scrum Master/Senior Project Manager
EPPS Infotech Pvt Ltd
12.2016 - 01.2019
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Scrum Master/Senior Project Manager
Future Focus Infotech Pvt Ltd
01.2016 - 03.2016
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Technical Lead SQA, Scrum Master
Landis+Gyr
06.2010 - 10.2015
- Led development teams to enhance project delivery and meet client expectations.
- Collaborated with stakeholders to identify requirements and deliver tailored technical solutions.
- Led development team to ensure timely project delivery and adherence to quality standards.
- Improved project outcomes by mentoring junior developers and fostering a collaborative environment.
- Analyzed complex technical problems to develop effective solutions and streamline processes.
- Conducted technical assessments to identify potential improvements and enhance system functionality.
Sr. QA Software Engineer
Pitney Bowes Software
10.2007 - 06.2010
- Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
- Ensured high-quality user experiences by evaluating usability, compatibility, accessibility, and performance across multiple platforms and devices.
- Collaborated closely with developers to identify, reproduce, and resolve software bugs.
- Developed custom test scripts to validate complex functionality requirements accurately, reducing manual effort significantly.
- Strengthened collaboration between QA, development, and product management teams through effective communication strategies.
Senior Test Engineer
Wisdom Technologies
01.2004 - 10.2007
- Trained junior testers in company standards, testing protocols and testing software.
- Mentored junior test engineers, enhancing their skillsets and overall team performance.
- Defined and tracked test results, defect counts and performance discrepancies.
- Collaborated with developers to resolve issues identified during the testing phase, resulting in a more robust final product.
Education
MBA - Finance
Annamalai University
Chidambaram, India05-2007
Skills
- Project Management
- Scrum Methodology Proficiency
- Retrospective Analysis
- Product Backlog Management
- Coaching expertise
- Servant Leadership
- Release planning
- Agile Best Practices
- Collaborative Team Engagement
Accomplishments
- Superstar Award: Improved QC, reduced defects/costs, successful product release.
- GEM Award: Trained Sydney colleagues in Scrum, implemented Scrum practices.
- Top Manager: Led team with zero turnover, received "Best Boss" recognition.
- Consistently recognized for successful launches and team leadership; received rewards.
Certification
- AWS Certified Cloud Practitioner
- Data Analysis with Python from IBM
- Data science tools from IBM
- GenAI skills for Data scientists from IBM
- Certified Scrum Master from Scrum Alliance
- Certified PMI DASSM (Disciplined Agile Senior Scrum Master)
- Certified SAFe Scrum Master
- ISTQB, ISEB certified
Timeline
Senior Manager Agile & Scrum
IBM India Pvt Ltd
09.2021 - Current
Scrum Master/Senior Project Manager
EPPS Infotech Pvt Ltd
12.2016 - 01.2019
Senior Scrum Master
Logixal Cloud Solutions LLP, Mumbai
02.2016 - 08.2021
Scrum Master/Senior Project Manager
Future Focus Infotech Pvt Ltd
01.2016 - 03.2016
Technical Lead SQA, Scrum Master
Landis+Gyr
06.2010 - 10.2015
Sr. QA Software Engineer
Pitney Bowes Software
10.2007 - 06.2010
Senior Test Engineer
Wisdom Technologies
01.2004 - 10.2007
MBA - Finance
Annamalai University
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