Balakrishana H. Mahajani
Pune
Summary
Accomplished professional with extensive experience leading human resources areas and company culture. Skilled in developing strategies, processes, and procedures to optimize performance. Proficient in assessing reports and metrics to drive improvements.
Overview
17
17
years of professional experience
Work History
Corporate HR
Tech Mahindra
Pune
07.2013 - Current
- Handling Reward & Recognition for entire company
- Taking care of Quarterly/Annually reward program
- Preparing Quarterly /Annually Budget
- Preparing certificates
- Keeping track for monetary benefits along with awards
- Answering queries through Incident Management System
- Part of internal employee engagement group
- Source local vendors to organize different activity within company for employees’ benefits & to boos Vocal for local
- Part of Internal Foundation Group through which attend and conduct multiple CSR Activities
- Provided ongoing orientation and training sessions for new hires.
- Prepared reports on employee engagement data related to total rewards initiatives.
- Managed payroll systems to ensure accuracy of employee earnings records.
- Collaborated with Human Resources team members in administering various aspects of Total Rewards program.
- Maintained accurate documentation related to all components of Total Rewards program.
HR Backend
IHRSS
01.2011 - 06.2013
- Company Overview: International Human Resource Shared Services
- Handling 32 countries Leave Management System manually as well as on PS9 server
- Holiday mapping on PS9 server
- Leave mapping data collation
- Preparing data for quarterly auditing purpose
- Testing Leave Management System (LMS) for new implementation
- Handling UK Payroll manually
- Collation of payroll inputs from various stakeholders
- Keeping track on Inputs like Release and Stop Salary
- Answering queries through mail as well as Incident Management System
- International Human Resource Shared Services
Technical Team Lead
Idea MP Process
01.2010 - 10.2011
- Handling a Technical Team of 15 People in absence Team Lead
- Having core knowledge of Crystal, Prism, ICare & Citrix
- Maintaining Activity TAT so SR get closed WTAT
- Handling Technical issues like Connectivity, Coverage, USSD, Roaming & GPRS related complaints
- Preparing Daily Reports
- Handling escalations received from Clients
- Keep track of running Activities & mail follow-ups for issues & escalations
- Crystal – Used for Closure of Request & Complaint for Prepaid Nos
- ICare – Used for Closure of Request & Complaint Closure for Postpaid Nos
- Prism – Useful for Prepaid Call Details
- Citrix – Useful for Prepaid as well as Postpaid nos
- For Assigning & De-assigning of any services, to get the call details of Postpaid Nos
- Etc
MIS Coordinator for RM Backend
Vodafone Essar Celluler Ltd
Pune
01.2009 - 12.2010
- Preparing Daily Activation & Churn Reports for Individual as well as Corporate
- Maintaining Daily activity Tracker for 10 RM’S in different locations of Maharashtra
- Keep follow-up on mail with other team for different reports
- Keep follow-up on mail with Corporate Customers for Activation of Blackberry services, New Connections
- Keep track of Blackberry Handset Delivery and servicing for Corporate Customers
- Keep track of Listed Companies approvals for New Activations
- Preparing PPT’S for RM’S Review
MIS Executive for Individual Sales Team
Vodafone Essar Celluler Ltd
Pune
01.2008 - 12.2009
- Preparing Daily Activation Reports for Individuals
Education
BA -
01.2013
H.S.C -
01.2005
S.S.C -
01.2003
Skills
- Ms-Office-MS-Word
- Excel
- Power Point
- Access
- Internet
- Employee engagement
Hobbies and Interests
Sayari collection
Disclaimer
I hereby declare that the particulars furnished above are true to the best of my knowledge and belief.
Languages
- English
- Marathi
- Hindi
Personal Information
- Date of Birth: 04/04/86
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Accomplishments
Earned more than 15 awards
Timeline
Corporate HR
Tech Mahindra
07.2013 - Current
HR Backend
IHRSS
01.2011 - 06.2013
Technical Team Lead
Idea MP Process
01.2010 - 10.2011
MIS Coordinator for RM Backend
Vodafone Essar Celluler Ltd
01.2009 - 12.2010
MIS Executive for Individual Sales Team
Vodafone Essar Celluler Ltd
01.2008 - 12.2009
BA -
H.S.C -
S.S.C -
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