Balakrishnan Rajappa

• Promoted to Software Architect at Ericsson after successfully delivering over20 Change Requests annually from 2022 to 2024 with zero failures.

• Responsible for CR solutioning, resource allocation, and delivery planning to ensure project success.

• Conducted thorough reviews of code and delivery documents, enhancing quality and efficiency.

• Prepared Software Design (SD) and High-Level Design (HLD) documents, including Jira epic creation for streamlined project management and flow diagrams using UML and Visio tools.

• Promoted to Technical Lead after successfully delivering 20+ Change Requests (CRs) in 2022 and 11+ in Q1 and Q2 of 2023 with zero failures. • Mentored and trained new joiners on application processes and essential skillsets, fostering a collaborative team environment.

• Conducted Agile ceremonies including stand-up calls, sprint planning, reviews, ensuring effective project delivery.

• Developed automation tools that reduced effort by 15% per CR, enhancing overall team efficiency.

• Lead L3 and ADM teams on solutioning, code and document reviewing and approving, conduction go live pre and post process (PT, HO, deployment, handled live traffic).

• Involved CR solutioning, efforts preparation, Resource and delivery planning, Go live process and support and production outage support.

• In my role at Ericsson, I contributed significantly to the development and automation of Telecom BSS services.

• I was responsible for end-to-end project cycles, focusing on application security and reusable code.

• My efforts led to successful project handovers and the delivery of numerous change requests, earning me recognition as a key contributor.

• I also adeptly managed production outages and go-live activities, ensuring operational continuity.

I played a pivotal role in driving application development and team success at Lotus Wireless Technologies India Pvt. Ltd.

• Gathered requirements and crafted solutions that improved application performance and user satisfaction.

• Mentored team members in development and testing, enhancing their skills and productivity.

• Conducted thorough code reviews, ensuring quality standards were met before Go Live.

• Achieved a seamless Go Live process, resulting in a 90% reduction in post-launch issues.

• Actively participated in Agile process, ensuring effective communication and project alignment within the team.

• Developed a robust Test Automation tool using Selenium, significantly improving code quality and compliance with standards.

• Created reusable and robotic code, ensuring efficiency and security acrossmicroservices.

• Collaborated with clients on-site to gather business requirements and ensure effective offshore coordination.

• Led the development of full-stack applications, including HRMS, Document Flow, and Academic Forms.

• Developed a mailing flow module from scratch, streamlining communication processes for the organization.

• Implemented client-side validations using JavaScript and created PostgreSQL functions to enhance application performance.

• Played a key role in critical application releases, ensuring seamless client interactions and successful data migrations.

• Developed and maintained responsive web applications using JavaScript, HTML and CSS, enhancing user experience and engagement.
• Collaborated with cross-functional teams to gather requirements and design Struts APIs, improving communication between front-end and back-end systems.
• Implemented database solutions using Oracle, ensuring data integrity and optimizing query performance for scalable applications.