Balamurugan M
Chennai
Summary
Experienced Senior Process Executive adept at effectively balancing customer service objectives with innovative process improvement. Demonstrated expertise in invoice processing, research, and data aggregation to deliver a compelling product value proposition. Dynamic Business Development Manager with a decade of experience successfully driving B2B sales and leading high-performance teams. Track record includes strategic business development, project management, and fostering strong client relationships. Seeking opportunity to leverage skills and drive positive change in a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
BUSINESS DEVELOPMENT EXECUTIVE
Maxine automation
08.2023 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business
- Communicated directly with customers and partners to build strong business networks and relationships
- Received leads on IndiaMART and identified opportunities to sell various industrial automation products.
SENIOR PROCESSOR
Accenture Services PVT., Ltd.
06.2018 - 01.2023
- Determined change management needs and defined behaviors for effective program management
- Collaborated with peers to measure ongoing process performance
- Employed data modeling technologies to simulate business process
- Investigated basic issues and escalated more complicated concerns
- Prepared accurate documents for customer and business needs.
JUNIOR PROCESSOR
IBM Indian outsourcing PVT., Ltd.
10.2016 - 04.2018
- Processed daily invoices and handled urgent cases
- Generated and distributed error rectification reports
- Maintained GR/IR reports and managed special vendor processing.
Education
Bachelor Of Business Administration - General Studies
Vels University
Chennai 06.2016
Diploma - Electronic Communication Engineering
Panimalar Polytechnic Colleg
Chennai 04.2013
Skills
- Sales and Marketing
- Team Leadership
- Customer Service
- Decision-Making
- Relationship Building
- Negotiations
- Issue Resolution
- Invoice processing
- Query Handling
- Forecast file preparation
- Team Handling
- Vendor Master Data
- Excel
- SAP using for processing invoice
- Oracle JDE
Timeline
BUSINESS DEVELOPMENT EXECUTIVE
Maxine automation
08.2023 - Current
SENIOR PROCESSOR
Accenture Services PVT., Ltd.
06.2018 - 01.2023
JUNIOR PROCESSOR
IBM Indian outsourcing PVT., Ltd.
10.2016 - 04.2018
Bachelor Of Business Administration - General Studies
Vels University
Diploma - Electronic Communication Engineering
Panimalar Polytechnic Colleg
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