Bala Vinay Kumar Pasala
Chennai
Summary
Senior Technical Consultant with experience in offering strategic technical solutions and managing complex projects. Strong skills in problem-solving, communication, and leadership have been utilized to optimize operational efficiencies and boost productivity. Proven track record of effectively guiding teams and delivering high-quality results within deadline-driven environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Technical Consultant
HCL Technologies Ltd.
Chennai
06.2015 - Current
- Current Project: ElasticOps RoW
- Role: AWS Cloud Engineer L2, Windows L3 Resource.
- Project Details: The ElasticOps Row is a significant project in HCL, focusing on cloud services in Rest of the World (RoW).
- Collaborated with multinational clients including Cadent Gas Ltd -UK, Biomerieux -France, UPM -Germany, Luminus -Belgium, Network Rail -UK, and Enterprise Studio ETC.
- Managed a virtualized environment consisting of over 3,000 servers.
- Hybrid Cloud (AWS & Azure) Administrator Roles & Responsibilities:
- Effectively administered and troubleshot virtual servers, as well as load balancers within a Managed Virtualization Environment using both AWS and Microsoft Azure.
- Utilized a range of AWS services including EC2, VPC, S3, IAM, CloudFormation, SNS, SES, CloudWatch and more.
- Utilized Azure services such as Resource Group, Virtual Machines, Storage Account, Active Directory, Backup vaults, Access Control (IAM), Activity logs, etc.
- Upgrading and downgrading cloud resources according to their requirement and saved cost.
- Performed Snapshots & Cloning.
- Monitored Virtual Machine's performance (CPU, Memory, Disk, and Network Utilization).
- Implemented cloning technology for the creation of duplicate Virtual Machines.
- Managed large-scale environment of 3000+ virtual servers as a part of global support team.
- Overall System Administration for Windows servers includes 2008R2, 2012, 2012R2, 2016, 2019, 2022 OS flavors.
- Managed and configured Remote support for Windows Servers.
- Planning and performing CPU, RAM, Hard Disk upgrades for virtual servers.
- Conducted monthly patching activities for Hosts and VM's in all Production as well as Non-production environments.
- Knowledge and hands-on experience on Failover Cluster Manager.
- Managing Virtual Machines through Citrix Virtual Desktop.
- Handled Change Management and Problem Management responsibilities.
Windows Server Administrator – Wintel Operations
T-Mobile, USA
- Responsible for daily operations of enterprise Wintel and VMware servers.
- Dealing with Hardware/Software vendors like Dell/HP/MS/Symantec
- Following up with vendor hardware/software whenever required & resolving issues by minimizing downtimes.
- Handling hardware related issues through HP SIM console.
- Managing VMs using VMWare, adding Storage Capacity, vCPUs, Memory and Migrating VMs in HOST level, vMotion
- Creating Snapshots.
- Analyzing the Event Logs and taking necessary Remedies.
- Monitoring CPU, Memory and Disk Space Utilization and Management.
- Preparing Incident Reports and finding RCA for medium/critical tickets.
- Managing the Service Calls both user created and automatic generated alerts, by providing the solution within the SLA.
- Performing system startups and shutdowns during maintenance windows.
- Participating in the weekly/monthly meetings to discuss about the issues and findings to resemble smooth operations.
- Applying File Sharing and Security Permissions to individual IDs and Security Groups.
Windows Server Specialist
Microsoft
- Project Details: This Project manages and supports all the infrastructure of Microsoft which consists of 45000 + servers including production and Lab servers
- It is focused on managing Server Administration in the MSIT corporate Data Center environment
- It is based on performing incident activities to MS infrastructure as per defined process using ITIL Framework.
- It defines and on-boards all support activities in Microsoft for any new OS infrastructure
- It is focused on Coordinating with MS program managers to implement changes as part of product release and rollouts initiatives.
- Troubleshooting and Administration of Windows Server OS ranges from 2008R2 to Server 2016 Operating System.
- Experience in Active Directory, GPO, Windows Management Instrumentation (WMI) issues.
- Managing Users, Groups, OUs and applying Group Policies.
- Server down, Hung, OS drive space, Performance, Blue screen, ILO, RDP, Ping, Unhealthy issues (Physical/VM).
- Cluster/Host failure issues, Failover Cluster Manager, Hyper-V.
- Troubleshooted server Hardware issues and working with service providers to facilitate repairs on Hardware alerts, Drive Array Failure, Disk Performance issues.
- Ports related issues, Volsnap, VSS, Configuring Performance Counters and Measuring perfmon threshold values.
- Configuration and Management of WDS server and WSUS server and updating patch to clients.
- Adding/Deleting DNS & WINS with Men & Mice, Nslookup.
- Incident, Problem and Change Management.
- Managing Share/NTFS permissions.
- Experience in ticketing tools like Service-Now, PIER & ITSM.
IT Executive
Magus Customer Dialog PVT Ltd.
11.2013 - 05.2015
- Installation, configuration of Operating System, patches installation, Patch upgrades and packages installation on Servers 2003, 2008.
- Installing and configuring firm standard images like XP, Vista and Windows7 on desktops and laptops.
- Setup, Maintain and Managing User accounts and Groups.
- Installing, Configuring, Troubleshooting and Administering Windows 2008 networks.
- Follow directions of super-visors/ project managers to implement new technology.
- Service desk Incident generation, Incident report generation, Incident closure within given SLA.
- Training subordinates and providing knowledge sharing and knowledge transferring sessions.
- Maintaining all clients Antivirus Up to date.
- Managing all security Patches and vulnerabilities.
- Taking care about Video Conference and Projectors.
- Administration of DATA and Voice Infrastructure (RJ11 & RJ45).
- Installing software’s like MS office, MS Visio, WinZip, PDF reader and writer, Open office.
- Taking backup for all users, Maintaining PST files.
Systems Engineer
Aditya Networks PVT Ltd
08.2012 - 10.2013
- Windows Infrastructure Management and Technical support.
- Maintenance of all the servers, desktops, printers and other devices.
- Computer Assembly, repair, OS- troubleshooting
- Install and Upgrade hardware and software components.
- Monitoring and Managing of Virus and Spyware through Symantec Administration console
- Repaired a range of peripherals, including input devices like keyboards, mice and scanners
- Looked after the networking hardware, including routers, switches, and wireless networks.
Education
Graduation - B.SC-COMPUTERS
Osmania University
01.2012
Intermediate - M.P.C
ST. Mary’s Centenary Jr. College
01.2009
SSC -
ST. Mary’s High School, Secunderabad
01.2006
Skills
- With over 12 years of experience, I have worked as a Microsoft Windows engineer specializing in installation, configuration, deployment, troubleshooting, and administration
- Currently working as AWS & Azure L2 level engineer, have Knowledge in VMware vSphere Knowledge of monitoring and management of cloud based computing services
- Proficient in the installation, configuration, and administration of Microsoft Windows Servers 2008R2, 2012, 2016, 2019, and 2022
- I possess a positive attitude, am proactive, and self-motivated when it comes to work I am flexible and versatile, able to adapt to new environments and tackle various projects Additionally, I find it easy to learn, work with, and adapt to new tools and platforms
Hobbies and Interests
Playing Cricket & Surfing Internet.
Disclaimer
I do here by affirm that all the information in this document is accurate and true to the best of my knowledge
Languages
English, Hindi, Telugu & Tamil.
Personal Information
- Date of Birth: 11/24/90
- Nationality: Indian (Christian)
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Certification
- Microsoft Azure 70-533 Implementing Microsoft Azure Infrastructure Solutions.
Timeline
Senior Technical Consultant
HCL Technologies Ltd.
06.2015 - Current
IT Executive
Magus Customer Dialog PVT Ltd.
11.2013 - 05.2015
Systems Engineer
Aditya Networks PVT Ltd
08.2012 - 10.2013
Windows Server Administrator – Wintel Operations
T-Mobile, USA
Windows Server Specialist
Microsoft
Graduation - B.SC-COMPUTERS
Osmania University
Intermediate - M.P.C
ST. Mary’s Centenary Jr. College
SSC -
ST. Mary’s High School, Secunderabad
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