Summary
Overview
Work History
Education
Skills
Professional Snapshot
Languages
Disclaimer
Key Deliverables
Personal Information
Timeline
Generic

Baljeet Singh

New Delhi

Summary

Seasoned in enhancing customer experiences and sales in the travel sector, notably with Dyninno. Excelled in domestic and international travel planning, merging exceptional relationship management and negotiation skills. Proven track record in boosting customer satisfaction and cross-functional team collaboration, driving significant outcomes without exceeding a 55-word limit.

Overview

6
6
years of professional experience

Work History

Travel / Customer Executive

Dyninno
05.2024 - 11.2024

Travel Sales Consultant

Fare Destination
01.2023 - 03.2024

Customer service Executive

lets Yorta
New Delhi
03.2021 - 12.2022

Sr. Customer Care Specialist

Tele performance
Guru Gram
10.2020 - 11.2021
  • Company Overview: (Walmart Canada)
  • (Walmart Canada)

Customer Service Associate

Kocher Tech
Guru Gram
02.2019 - 12.2019
  • Company Overview: (Cars24)
  • (Cars24)

Education

12th Passed -

Shaheed Bishan Singh Memorial Sr. Sec. School

Bachelor of Commerce - Human Resources Management

Swami Vivekananda Subharti University
Meerut

Skills

  • Domestic travel expertise
  • International travel expertise
  • Relationship management
  • Event planning
  • Effective negotiation
  • Goal-oriented mindset
  • Cross-functional coordination
  • Customer support

Professional Snapshot

Multi-tasking Consultant was well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in [Making travel itineraries car rental and hotel accommodations and plans for corporate travels] technology. Commended for consistently meeting new technical challenges and finding solutions to satisfy customer needs. Talented Consultant with excellent client oversight, issue resolution, and presentation skills. Highly effective at juggling multiple tasks and projects.

Languages

  • English
  • Hindi
  • Punjabi

Disclaimer

I hereby declare that the facts given in resume are correct to the best of my knowledge and belief.

Key Deliverables

  • Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services, including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance.
  • Responses to requests for price quotations utilizing the automated system(s) for domestic and international itineraries.
  • Calculate total travel costs and book reservations for travel, hotels, rental cars, and special events, such as tours and excursions.
  • Maintain regular communication with the customer prior to departure to provide updated travel information including but not limited to delayed departures and earlier flight availability.
  • Resolve problems with itineraries, services, rentals, or accommodations.
  • Boosted customer experiences by delivering superior customer service, issue resolution, and merchandising.
  • Maintain knowledge of the evolving travel industry, technology, and AAA policies, procedures, products, and services.

Personal Information

  • Father's Name: Mr. Jatinder Singh
  • Marital Status: Single

Timeline

Travel / Customer Executive

Dyninno
05.2024 - 11.2024

Travel Sales Consultant

Fare Destination
01.2023 - 03.2024

Customer service Executive

lets Yorta
03.2021 - 12.2022

Sr. Customer Care Specialist

Tele performance
10.2020 - 11.2021

Customer Service Associate

Kocher Tech
02.2019 - 12.2019

12th Passed -

Shaheed Bishan Singh Memorial Sr. Sec. School

Bachelor of Commerce - Human Resources Management

Swami Vivekananda Subharti University
Baljeet Singh