Balram Chopra
Banking
Kolkata`
Summary
Working as 2nd line officer at bank of india in a rural branch.
I have been posted as a general banking officer in the branch in that capacity i am currently heading the deposit section of the branch.
In my tenure of 4 months i have been able to increase the current account,saving account deposit (CASA) of the branch by 13.5%.
Time deposits of the branch has increased by 7.2%
Overview
3
3
years of post-secondary education
1
1
Certification
Work History
Scale 1 Officer
Bank Of India
kolkata
07.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelors of Commerce - Commerce And Accountancy
Bhawanipure Gujarati Education Society College
Kolkata 07.2017 - 10.2020
Skills
Staff supervision
undefinedCertification
Mutual fund distributors certification
Timeline
Mutual fund distributors certification
10-2023
Scale 1 Officer
Bank Of India
07.2023 - Current
Bachelors of Commerce - Commerce And Accountancy
Bhawanipure Gujarati Education Society College
07.2017 - 10.2020
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