BANAVATU CHETAN

Probationary Officer

STATE BANK OF INDIA

03.2021 - 11.2022

In my job at SBI, I used to work towards increasing financial inclusion by issuing more than 300 Kisan Credit Cards, making it easy for farmers to get credit.
I promoted government schemes like Jan Dhan Yojana, PMSBY, and PMJJBY, thereby increasing the coverage of financial security and insurance among people.
I used to perform day-to-day banking operations and assist customers with account management, loans, and financial planning.
My focus was on making banking accessible, ensuring smooth operations, and building strong customer relationships.
Customer complaint and banking product or service queries resolution.
Giving guidance on loan, deposit, and investment products.
Assist in new customer onboarding and relationship management.
Carry out the day-to-day banking operations within the branch with respect to cash and account management.
Verify and authenticate financial transactions to ensure the integrity and safety of transactions.
Manage account opening, fund transfers, and documentation.
Process loan applications and credit checking.
Assist in loan disbursement, EMI structuring and recovery procedure.
Track NPAs and collect them in a proper time.
Promotion of Savings, deposits, loans, and insurance banking products.
Leads generation and achieving sales target for increasing profitability of branches.
Conducting financial literacy and outreach activities.
Adherence to the banks regulation, RBI guidelines, and Internal policy.
Fraud prevention measure including security of transactions.
Internal audits and sending reports to regulatory authorities.
Training and guiding junior staff and clerk staff.
Coordinating with other departments to streamline the functioning of the branch.
Helping in strategic planning and strategic decisions for smooth operation.