Bandana Rajbongshi
Coordinator Cum Operation Executive
Guwahati,AS
Summary
Coordinator cum Operation executive with 3+ years experience in Client handling, CRM, administrative assistance, ensuring timely deliveries, generating reports and presentations. Efficient in managing multiple task at a time with adaptability as a strength. Seeking to contribute my skills and expertise to a dynamic organization.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Coordinator Cum Operation Executive
KD Supply Chain Solutions Pvt Ltd
11.2022 - 06.2024
- Coordinating with cross functional departments.
- Administrative assistance.
- Client handling/Customer Service (handling complaints)
- Ensuring deliveries within TAT.
- Maintaining MIS.
- Generating reports based on manager's requirement.
- Warehouse compliances.
- Powerpoint presentations on monthly delivery performance
- Analyzing weekly and monthly operational data.
- Supporting HR activities in NE.
- Organizing corporate events and training.
CRM
KD Supply Chain Solutions Pvt. Ltd
12.2020 - 11.2022
- Solving customer queries within a given time
- Improve Customer satisfaction
- RCA of the complaints receive on the CRM module
- Maintaining weekly and monthly report of complaints
- Customer feedback.
Junior associate
Sovereign Health Group
10.2017 - 07.2018
- Auditing medical records, classification viz, mental health and substance abuse
- Compiling and analyzing patient records
- Maintaining log of records.
Education
Higher Secondary - undefined
Shrimanta Sankar Academy
Graduation - undefined
Handique Girls' College
HSLC -
Pragjyotish English Medium Senior Secondary School
Skills
Proficient in MS Excel, VLook Up, Pivot Table
Other Qualifications
Diploma in Computer Application (12 Months) from Eduskills.
Street
Tetelia Namghar Path, Guwahati
Timeline
Coordinator Cum Operation Executive
KD Supply Chain Solutions Pvt Ltd
11.2022 - 06.2024
CRM
KD Supply Chain Solutions Pvt. Ltd
12.2020 - 11.2022
Junior associate
Sovereign Health Group
10.2017 - 07.2018
Higher Secondary - undefined
Shrimanta Sankar Academy
Graduation - undefined
Handique Girls' College
HSLC -
Pragjyotish English Medium Senior Secondary School
Similar Profiles
ASHIF EKBAL DARJEEASHIF EKBAL DARJEE
Executive Of Electrical Maintenance at KD SUPPLY CHAIN SOLUTIONS PVT LTDExecutive Of Electrical Maintenance at KD SUPPLY CHAIN SOLUTIONS PVT LTD
Ashish ShindeAshish Shinde
Procurement Manager at 23North Logistics Solution Pvt. Ltd.Procurement Manager at 23North Logistics Solution Pvt. Ltd.
Fawad KhanFawad Khan
Executive Director at Map Supply Chain Solutions Pvt. Ltd.Executive Director at Map Supply Chain Solutions Pvt. Ltd.
ARPAN SARKARARPAN SARKAR
Commercial and Admin Executive at KANTAR IMRBCommercial and Admin Executive at KANTAR IMRB
Ankita DekaAnkita Deka
Advocate at Gauhati High CourtAdvocate at Gauhati High Court