Bandana Rajbongshi
Guwahati
Summary
Coordinator cum Operation executive with 3+ years experience in Client handling, CRM, MIS generations, reports and presentations administrative assistance, ensuring timely deliveries & coordination. Efficient in managing multiple tasks with adaptability as a strength. Seeking to contribute my skills and expertise to a dynamic organization.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Operation Executive
SatnPaper
09.2024 - Current
- Operation coordination
- Creating reports
- Scheduling sessions
- Maintaining google sheets as MIS
- Working as a Team
Coordinator Cum Operation Executive
KD Supply Chain Solutions Pvt Ltd
12.2022 - 06.2024
- Administration assistance
- Coordinating with cross functional departments
- Generating MIS
- Client handling/Customer Service (handling complaints)
- Delivery coordination
- Generating reports based on manager's requirement
- Powerpoint presentations on monthly delivery performance
- Analyzing weekly and monthly operational data
- Supporting HR activities in NE
- Assistance corporate events and training
CRM (Modicare Warehouse)
KD Supply Chain Solutions Pvt. Ltd
12.2020 - 11.2022
- Solving customer queries/customer handling
- Generating reports on client’s requirements
- Improve Customer satisfaction
- RCA of the complaints receive on the CRM tool
- Maintaining weekly and monthly report of complaints
- Customer feedback
Junior Associate
Sovereign Health Group
10.2017 - 07.2018
- Auditing medical records, classification viz, mental health and substance abuse
- Compiling and analyzing patient records
- Maintaining log of records
Education
HSLC -
Pragjyotish English School
HIGHER SECONDARY - undefined
Shrimanta Sankar Academy
01.2011 - 01.2013
Bachelor of Arts - Political Science
Handique Girls’ College
01.2013 - 01.2016
MBA - undefined
Manipal University
01.2023 - Current
Diploma in Computer Application - undefined
Eduskills
01.2022 - 01.2023
Skills
MS Excel
Personal Information
Date of Birth: 10/26/94
Timeline
Operation Executive
SatnPaper
09.2024 - Current
MBA - undefined
Manipal University
01.2023 - Current
Coordinator Cum Operation Executive
KD Supply Chain Solutions Pvt Ltd
12.2022 - 06.2024
Diploma in Computer Application - undefined
Eduskills
01.2022 - 01.2023
CRM (Modicare Warehouse)
KD Supply Chain Solutions Pvt. Ltd
12.2020 - 11.2022
Junior Associate
Sovereign Health Group
10.2017 - 07.2018
Bachelor of Arts - Political Science
Handique Girls’ College
01.2013 - 01.2016
HIGHER SECONDARY - undefined
Shrimanta Sankar Academy
01.2011 - 01.2013
HSLC -
Pragjyotish English School
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