Bappaditya Jana
Bangalore,KA
Summary
Diligent and results-driven professional with 3+ years of experience in business operations and vendor management. Proven track record in developing and executing vendor strategies that optimize inventory, maintain hygiene metrics; drive profitability and increase revenue.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Operations Executive
Flipkart Internet Pvt. Ltd.
12.2023 - Current
- Managed RTD, cancellations, and CPD compliance to ensure reliable seller operations.
- Collaborated with supply chain and 3PL vendors to streamline shipments and onboarding.
- Led delivery acceleration initiatives and CPD adherence improvement.
- Resolved packaging escalations and seller issues through corrective controls.
- Maintained accurate listings to improve catalog visibility and sales.
- Led speed initiatives to accelerate product deliveries and improve customer experience.
- Analyzed data to improve FBF shares and drive strategic improvements.
- Led label optimization to reduce CoDB and support GMV stability.
Business Development Associate
Urban Company Technologies India Pvt. Ltd.
04.2022 - 12.2023
- Onboarded 780+ SPA-MFM (Ayurveda) partners, exceeding targets.
- Led screening and structured menu planning for Personal Chefs category.
- Improved partner quality via 'New-Pro Handholding' and 'Partner Success' initiatives.
- Boosted referral rate from 20% to 60% in SPA category.
- Reduced training drop-off from 50% to under 20%, improving retention.
- Grew Functional 2.0 coverage to 36% (SPA) and 50% (MFM).
- Launched Subscription Model: Achieved 78% SPA and 80% MFM adoption in month one.
- Achieved 75% Auto-Replenishment; 41% MFM and 38% SPA Rebooking.
- Launched Winter Campaign: 21% SPA and 24% MFM engagement.
Education
MBA - Marketing and Digital Transformation
Presidency University
01.2020 - 01.2022
B.Sc. - Zoology (Hons)
Vidyasagar University
01.2014 - 01.2017
Skills
Microsoft Excel(Advanced)
SQL & Power BI
Data Analysis
Marketing Operations & Management
Certification
Introduction to Personal Branding - University of Virginia
Personal Information
Hobbies: Gardening, Traveling, Charity Volunteering
Accomplishments
- Recognized in Flipkart RNR twice for exceptional operational achievement under ambiguous circumstances.
- Recognized as UC Champ in Urban company RNR for exceptional vendor management.
Timeline
Operations Executive
Flipkart Internet Pvt. Ltd.
12.2023 - Current
Business Development Associate
Urban Company Technologies India Pvt. Ltd.
04.2022 - 12.2023
MBA - Marketing and Digital Transformation
Presidency University
01.2020 - 01.2022
B.Sc. - Zoology (Hons)
Vidyasagar University
01.2014 - 01.2017