Jayabharath Vasagiri
Learning & Development Specialist
Bangalore
Summary
As a Process Associate in Learing and Development at TCS,. I'm dedicated to driving high-impact learning initiatives and fostering professional growth. Proficient in Calculo, Proficient in deploying and managing online courses, ensuring optimal learning experiences, and enhancing client security products. I specialize streamlining and automating CPE program management for regulatory compliance and hassle-free license tracking. These aspects are integral to my role in delivering effective learning and development solutions
Overview
3
3
years of professional experience
4
4
Languages
Work History
SENIOR ANALYST - LEARNING & DEVELOPMENT
Tata Consultancy Services
02.2021 - 04.2024
- Reviewing the data according to the given set of policies via tools (CSOD - Cornerstone On Demand, Vantage, Service Now, Calculo etc.) to ensure the content adhere the required details
- Managed software configurations and deployment, enhancing customer security product efficiency
- Awarding and Adjusting CPE to the participants of Session and Online Courses
- Responsible for resolving issues that occurred by employees and clients in client based application
- Providing certificates of completions and processing manual completion
- Resolved critical employee and client issues in client-based applications, enhancing satisfaction and productivity
- Led comprehensive training for new associates, ensuring operational excellence
- Training new associates on all aspects of operating procedures
- Awarding CPE for the learner as per NASBA Guidelines
- Handling weekly and monthly call deck and reports
Education
Master of Computer Applications -
04.2001 -
Bachelor of Computer Applications -
04.2001 -
High School Diploma -
04.2001 -
Skills
ServiceNow
Core Competencies
- Process Improvement
- Process optimization
- Ability to learn quickly and adapt to changing Environment
- Communication Skills
- Stakeholder Management
- Effective Time Management
- Quality Assurance
- Ability to multitasking
Accomplishments
- Star Performer in terms of production
- Special Initiative Award
- Elevate Wings Award
- On the spot (team) Award
Timeline
SENIOR ANALYST - LEARNING & DEVELOPMENT - Tata Consultancy Services
02.2021 - 04.2024
Manipal University - Master of Computer Applications,
04.2001 -
Naotional Degree College - Bachelor of Computer Applications,
04.2001 -
Narayana Junior College - High School Diploma,
04.2001 -
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Rachit MathurRachit Mathur
Senior Software Engineering Manager at Akamai TechnologiesSenior Software Engineering Manager at Akamai Technologies