BARBI GOGOI
GUWAHATI
Summary
Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over five years of experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Relationship Manager
HDFC SALES PVT LTD
GUWAHATI
05.2018 - Current
- Established strong client relationships to drive business development.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
- Developed marketing plan based on client data to acquire new relationships and expand existing ones.
- Addressed inquiries from clients and department team members.
Education
MBA - Financial Services Marketing Operations
Nerim Group of Institutions
Guwahati2017
Skills
- Product expertise
- Service assistance
- Sales and marketing
- Customer relationships
- Effective customer communication
- Client acquisition
- Solution management
- Relationship review process
- Sales proficiency
- Public speaking
- Team building
- Data management
Languages
Assamese
First Language
English
Advanced
C1
Hindi
Advanced
C1
Certification
- Post Graduate Diploma in Computer Application (PGDCA)
Personal Details
- Father’s name- Numal Gogoi
- Mother’s name- Bornali Gogoi
- Marital Status- Unmarried
- DOB - 21st May 1993
- Religion- Hindu
- Hobbies- Cooking and Travelling
Timeline
Senior Relationship Manager
HDFC SALES PVT LTD
05.2018 - Current
MBA - Financial Services Marketing Operations
Nerim Group of Institutions