Barnali Bhattacharjee
Hyderabad
Summary
Strategic and forward-thinking HR Leader with over two decades of global experience in steering people functions across India and Africa, with a strong grounding in GCCs, and multicultural environments. Proven ability to establish HR frameworks in startup and mature environments, lead integrations, drive global policy alignment, and serve as a trusted advisor to C-suite leaders. Passionate about enabling high-performing cultures, digitizing HR, driving DEI, and managing large-scale transformations in fast-paced, multicultural settings.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Head – People Operations (GCC Setup)
FedEx – Data & Technology India
Hyderabad and Chennai
03.2023 - Current
- Set up end-to-end HR operations for FedEx’s new GCC hub in India, scaling to 1000+ employees.
- Designed and implemented policies, onboarding programs, and culture-building aligned to FedEx global standards.
- Advised functional and global stakeholders on organizational design, workforce planning, and engagement.
- Collaborated with regional COEs for rollouts including Talent Shaping, Paradox deployment, CSR, and benefits enhancement.
- Ensured full legal compliance and audit readiness across HR processes.
- Played a key role in internal communication, HR analytics, and risk mitigation strategies.
Regional Manager – People Operations (India)
FedEx Express
Bengaluru
10.2013 - 02.2023
- Partnered with functional leaders to drive talent strategy, reskilling, and workforce optimization across India.
- Designed and executed India’s employee engagement roadmap; integrated DEI and wellness frameworks.
- Led HR support during Workday implementation and process digitization across HR lifecycle.
- Oversaw compliance, audit, and employee relations in line with global HR operating models.
- Mentored HiPo talent and led DEI initiatives like women couriers, LGBT+ inclusion, and inclusive policy design.
Head – HR, Southern Africa
FedEx Express
Johannesburg
07.2017 - 12.2018
- Managed HR for 7 countries, including South Africa, Namibia, Malawi, and Botswana, through a high-stakes FedEx–TNT acquisition.
- Led union negotiations, HR integrations, and legal compliance across multiple labor markets.
- Successfully achieved BBBEE Level 4 certification and won the FedEx Five Star Award for leadership.
Deputy General Manager – HR
Macmillan Publishing Solutions
Bengaluru
10.2009 - 10.2013
- Directed HR strategy for 3000+ employees across India and the US.
- Led HR digitization and workforce transformation to support profitability and scalability.
- Championed performance and compensation frameworks while leading a 32-member HR team.
- Handled union management and ensured high productivity and engagement.
Manager – People Function (India & Sri Lanka)
Wal-Mart Global Procurement
Bengaluru
03.2005 - 03.2009
- Drove HR strategy, business restructuring, and cultural transformation in a fast-changing retail environment.
Manager – Talent Acquisition
IBM Global Services
Bengaluru
03.2005 - 08.2006
- Led a 35-member team for high-volume hiring across IT, FP&A, CRM, and leadership roles.
- Streamlined sourcing platforms and reduced cost per hire through vendor/campus engagement.
Early Career Roles (HR Leadership & L&D)
America Online, GE, Huawei, Satyam
01.1998 - 01.2005
- Drove HR transformation, learning strategy, and leadership development across high-growth tech and telecom environments.
- Successfully led HR setup for new business units and capability centres.
Education
Post Graduate Diploma - Management (HR)
Xavier Institute of Management
BhubaneswarM.Sc. - Zoology (Genetics)
Bangalore University
BangaloreB.Sc. - Chemistry, Botany, Zoology
Jyoti Nivas College, Bangalore University
BangaloreSkills
- GBS/GCC setup and HR operations
- Strategic business partnering
- Talent acquisition and workforce planning
- Diversity, equity, and inclusion initiatives
- Change leadership and HR transformation
- Payroll compliance and global HR policy
- Industrial relations and union negotiations
- Agile digital HR practices
Certification
- Project Management – Cornell University
- NLP & ICF Coaching
- SAFe Agile – For Teams & Scrum Master Certification
Languages
English, Hindi, Kannada, Tamil, Bengali
Accomplishments
- Successfully led FedEx–TNT integration in unionized Southern African markets.
- Awarded the FedEx Five Star Award – the highest global recognition at FedEx.
- Designed and led DEI programs in India, setting benchmarks for inclusion.
- Digitized and transformed HR systems in Macmillan, enhancing productivity.
- Supported two major business transitions in India – TNT merger and domestic business carve-out to Delhivery.
Timeline
Head – People Operations (GCC Setup)
FedEx – Data & Technology India
03.2023 - Current
Head – HR, Southern Africa
FedEx Express
07.2017 - 12.2018
Regional Manager – People Operations (India)
FedEx Express
10.2013 - 02.2023
Deputy General Manager – HR
Macmillan Publishing Solutions
10.2009 - 10.2013
Manager – People Function (India & Sri Lanka)
Wal-Mart Global Procurement
03.2005 - 03.2009
Manager – Talent Acquisition
IBM Global Services
03.2005 - 08.2006
Early Career Roles (HR Leadership & L&D)
America Online, GE, Huawei, Satyam
01.1998 - 01.2005
Post Graduate Diploma - Management (HR)
Xavier Institute of Management
M.Sc. - Zoology (Genetics)
Bangalore University
B.Sc. - Chemistry, Botany, Zoology
Jyoti Nivas College, Bangalore University
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