Barnana Pattnaik

• I provide Mashreq Bank customer’s financial services which exceed the customer’s expectations by delivering an unbiased, competent, timely and problem free service.
• Continually boosted Team production and revenue by 120% by consistently meeting all monthly and quarterly sales goals.
• Proven and consistent sales performance in growth of revenue while driving efficiencies over a period of time
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Handle the biggest and most important vertical of Unacademy, Test prep Sales& Content Growth.

• Develop new business for the company and retain existing users with renewals,Handles onboarding process of all the educators.

• Maintain and monitored business metrics like TT, TTT, lead counts, and sales/referral Revenue & Educators.

• Build rapport with learners as an academic counselor through effective communication skills. Breached 100% revenue targets for 7 months in the FY’22, most among 120+ BDEs in the category.

• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
• End to End Loan Disbursement Pan India.
• Monitor Branch Financial activities,performing audits,reviewing reports, and managing cash levels.
• Enforced bank regulations and oversee bank security measures.
• Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
• Devised processes to boost long-term business success and increase profit levels.