Barun Chanda

1. Leading and mentoring teams to land and expand businesses in SMB and Enterprise verticals in the Americas region | Overall yearly quota of $ 3.5 mill | Second Level Manager

2. Speaker at significant events in US to promote the Brand.

3. Strategies to expand the Hunting business through various campaigns and programs.

4. Conducting weekly forecasting meetings and coaching on strategies to create pipelines and drive closures.

5. Represent the company at Conferences across US.

6. Conduct Sales enablement programs, quarterly business reviews and sales kick-offs.

7. Ensure consistent use of Salesforce.com and related solutions.

8. Partner and collaborate with sales enablement and Tech support teams.

9. Strategy - Finding highlights and lowlights in Process and People and design a structure to make the program successful for 2025.

10. Collaborate with PMM teams to build outreach sequences.

11. Implement plans quickly by project managing and collaborating with cross departments.

1. Leading a champion team of Manager - Sales and Account Executives for Whatfix's Emerging Business for Americas and EMEA. ( 11 member org)
2. Leading some of the strategic GTM project initiatives for Whatfix Sales across regions (SME for all Enterprise sellers in US and EMEA)

3. Additionally, leading and mentoring Outbound Business Development motions for ( 25 people org)

Leading a team of 6 Enterprise and Large Enterprise AEs closing Large ARR deals with Fortune 500 logos.

Individual Contributor closing deals with large enterprises in the US - West region.

Individual Contributor acquiring new logos for the company in the mid market segment

Individual Contributor acquiring new logos (Managed Service Providers in the US) - SMB businesses

Individual Contributor acquiring new logos (Managed Service Providers in the US) - SMB businesses

Growing existing book of business for small sized customers through X Selling and Upselling.

Responsible for net revenue growth ( Including renewals)

1. Lead all training to production transition efforts with new employees in the support org.

2. Enhanced support processes and provided coaching to the support team to improve overall CSAT and NPS for the organization

Responsible to provide technical support assistance to customers in the US region.

Responsible to train and coach new employees around process and technology and make them call ready.

Responsible to improve the program's client communication over calls and emails.

Provide L1 and L2 technical support to Microsoft customers over calls.