Basant Kumar Tiwari
Sales & Marketing (Transportation & Logistics Management)
Badlapur
Summary
Seeking senior level assignment in Sales / Customer Relationship Management / General Management with an organisation of high repute.
Overview
4
4
Languages
1
1
Certification
18
18
years of professional experience
Work History
Regional Manager (Sales and Marketing)
P. K Logistic Solutions
12.2015 - Current
- Working under owner of the organization and reporting to weekly basis.
- Client meeting and Relationship with Logistic department for new business and services.
- Communicating via email as well as telephone to clients from the stage of signing up till conclusion or maintenance of our relationship with clients and giving brief idea about our services.
- Done many ODC project work with NPCL, BPCL, IOCL, JSW and Arti steel Nepal.
Senior Marketing Manager
M. B. Cargo Movers
10.2013 - 11.2015
- Working under and reported to owner of organization.
- Client meeting and Relationship with Logistic department for new business and services.
- Communicating via email as well as telephone to clients from the stage of signing up till conclusion or maintenance of our relationship with clients and giving brief idea about our services.
Senior Financial Service Manager
ICICI Prudential Life Insurance Company Ltd.
08.2009 - 09.2013
- Working under and reported to Branch Manager of organization.
- Calling leads to fix-up appointments and giving brief idea about our services and products.
- Responsible for New business generation, acquisition and servicing of clients.
- Handling valuable customers of the company and provide Service and also introduction and Sales of New Product.
- Sending Monthly report file / client database to Head.
- Handling Distributors and operations Function.
- Relationship management of HNI clients and acquisition of new relationship.
Trainee & Management Associate
Nicholas Piramal (India) Ltd.
06.2008 - 03.2009
- Working under and reported to Sr. Branch Manager of organization.
- Handle the Administration department and Accounts.
- Maintain the salary accounts of all employees every month.
- Pharmaceutical Company
Education
MBA - Banking and Finance
Madurai Kamaraj University
Tamil Nadu01-2009
MA - undefined
VBSP University
Jaunpur, Uttar Pradesh01-2007
BCA - undefined
MCRP University
Bhopal, Madhya Pradesh01-2005
Skills
Proficient in MS-Office (Word, Excel, PowerPoint)
Programming languages C, C, Visual Basic, Java, Perl etc
Data Base (PL/SQL)
Certification
Diploma in Computer Course from SICT, Allahabad in 2002.
Noteworthy Accomplishments
Received Profitable Champs League Awards for exemplary performance in Sales Target – ICICI Prudential., Honoured for exemplary performance in Sales Target at HOT forum during 2011., Certificate of Appreciation awarded for Best Manager in 2011 and 2012 ICICI Prudential.
Personal Dossier
Father's Name : Mr. B. K. Tiwari Date of Birth : 1985-07-05 Address: 3H Phase 2 / 302 Mohan Tulsi Vihar, Hendrepada, Near Bharat College, Badlapur (W) Thane – 421503. Date : Place : Mumbai
Professional Preface
A dynamic professional with 15+ years of experience in Sales & Marketing, Business Development and Customer Relationship Management. Presently working with P. K Logistic Solutions, Navi Mumbai (Maharashtra) as Regional Manager (Sales and Marketing). Deft in managing sales & marketing operations for promoting products and accountable for achieving business goals and increasing sales growth. Conversant in Business Development. Outstanding relationship building & presentation skills. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management.
Areas of Expertise
- Customer Relationship Management: Managing customer service operations for rendering and achieving quality services. Overseeing the resolution of customer complaints in performance bottlenecks. Providing value added customer services by attending customer queries and issues. Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.
- Sales & Marketing: Organising marketing strategies to drive volumes & achieve high profitability. Managing necessary marketing infrastructure to support the business through anticipated growth. Developing relationships with key decision-makers in target organisations for business development. Utilising client feedback & personal network to develop marketing intelligence for generating leads.
- Business Development: Analysing business potential, monitoring competitor activities and planning counter measures. Identifying and pursuing business opportunities through market surveys. Mapping as per target plans as well as through lead generation.
Timeline
Regional Manager (Sales and Marketing)
P. K Logistic Solutions
12.2015 - Current
Senior Marketing Manager
M. B. Cargo Movers
10.2013 - 11.2015
Senior Financial Service Manager
ICICI Prudential Life Insurance Company Ltd.
08.2009 - 09.2013
Trainee & Management Associate
Nicholas Piramal (India) Ltd.
06.2008 - 03.2009
BCA - undefined
MCRP University
MA - undefined
VBSP University
MBA - Banking and Finance
Madurai Kamaraj University