BASAPPA M P
Bangalore
Summary
Seasoned Area Credit Manager with 18 years of solid background in credit risk management and customer service. Known for proficient skills in strategic planning, financial analysis, and budgeting. Strengths include good decision-making, leadership abilities, and negotiation skills. Demonstrated positive impact on revenue growth through effective credit control measures and policy development in past roles.
Overview
19
19
years of professional experience
Work History
Area Credit Manager
Axis Bank Ltd
01.2022 - Current
- Approving the loans under limit and recommending to sanction authority for approval.
- Devised collection recovery strategies to resolve customers escalations and delinquent cases.
- Worked cross functionally with sales and other departments to maintain effective operations.
- Expertise and sound knowledge in loan application analysing, Evaluation and sanctioning.
- Managed credit risk assessment for diverse loan applications across multiple regions.
- Collaborated with Business team to evaluate client financial profiles and creditworthiness.
- Trained staff on effective credit evaluation techniques and regulatory requirements.
- Reviewed and analyzed financial statements to identify potential risks in lending decisions.
- Monitored market trends to adapt credit strategies effectively within the banking sector.
- Led cross-functional teams to streamline credit approval processes for faster turnaround times.
- Conducted detailed reviews of customer accounts to identify potential areas of risk or fraud.
- Established relationships with external vendors such as legal, Technical and debt collection agencies when necessary.
- Provided guidance to staff members regarding proper application of credit policies and procedures.
- Performed regular audits of customer accounts for accuracy in order to prevent financial losses due to improper data entry or reporting errors.
- Analyzed and monitored credit activity of customers to ensure payment compliance.
- Reviewed accounts for signs of fraud and non-payment issues.
- Oversaw credit review process, ensuring timely and accurate assessments.
Senior Manager
ICICI Bank Ltd
01.2017 - 01.2022
- Continually striving to create profitable business through pro-active cross selling relationship enhancement.
- Strengthen the entirety of the client relationship by working closely with the Bank, product and risk.
- Actively involved in identifying and acquiring new and most profitable customer for asset Product.
- Expert in making decisions concerning credit limits, acceptable level of risks and enforcement actions.
- Expert in reviewing of account transaction and analyzing the track or conduct of the account.
- Effective Management of Customer Relation, Operations and ensuring maximum Customer Satisfaction by providing timely clarification of queries.
- Analyzing latest marketing trends and tracking competitors' activities and providing valuable inputs for fine tuning sales & marketing strategies.
- Perform documentation of loan agreements, SME loans to ensure that they are complete and accurate according to policy and compute payment schedule and review periodically to identify possible risks.
- Led strategic initiatives to enhance customer engagement and satisfaction.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Assistant Manager (Scale -I)
State Bank of India
01.2010 - 01.2017
- Performed Housing and Mortgage Loan End to End processing from Login to underwriting, Verification, Asserting the Eligibility and Sanction the loan.
- Experience in Retail banking, excelled in various job responsibilities like KYC due diligence, cash transactions, clearing transaction, account opening, loan Sanction and documentation.
- Expert in analyzing and interpreting the financial statement for credit decisions, disbursement Documentation and representing the credit related communication with the customers.
- Expert in verifying the property documents along with title search report or Legal report, Property flow of documents and dedupe of the customer in regulatory frame (Cersai and Mortgage).
- Expert in addressing the escalated issues and ensuring the outstanding issues resolution.
- Assisted in managing daily banking operations and customer service delivery.
- Resolved customer inquiries and issues to maintain high satisfaction levels.
Sales Manager
Systopic Labs Pvt Ltd
01.2007 - 01.2010
- Expert in identifying, establishing new business and negotiating contracts.
- Attended and organized CME (Continuing Medical Education) for healthcare professionals.
- Attended and organized Trade exhibitions, conferences and meetings.
- Performed monthly and yearly sales reporting for presenting to the Management.
Education
B. Sc -
University of Mysore
B. Ed -
University of Mysore
JAIIB -
IIBF
CAIIB - Accounting and Finance
IIBF
Credit Management -
NIBM
Skills
- Credit Underwriting and Appraisal upto 100Cr
- Financial Statement Analysis and Descision Making
- Risk Assessment, Policy implementation and Portfolio Management
- Strong Negotiation Capabilities
- Asset Valuation
- Team Management
Accomplishments
- Topper in Pan Karnataka for continuously 2 Years in Systopic Labs Pvt Ltd with sales growth of 35% on Month on Month.
- Pan India Topper for 2 years versus previous year growth.
- Increased the Business from 17 lakhs to 1.5 Cr per annum in Systopic Labs Pvt Ltd.
- Increased the Book size in State Bank of India Pandavapura Branch for 40Cr from 18 Cr.
- Rated with AAA in State Bank of India for two years for overall performance.
- Increased the ICICI Bank WC book size of Mysore to Rs 120 Cr for the period of 2018-2022.
Areas Of Exposure
1. Personal loan.
2. Housing loan.
3. LAP/ Mortgage Loan.
4. Enterpreneur Credit.
5. SME Credit upto Rs 100 Cr.
6. Portfolio Management and review of portfolio.
7. Training.
8 Team Management.
9. Vendor Management.
10. Asset Valuation.
11. Due Diligence and Dedupe.
12. Property documents Verification.
13. Analyzing latest marketing trends and tracking competitors' activities.
Technical Qualifications
- MS office
- Bank 24
- Finacle
- Flex cube
- LOS
- SFDC
Languages
- English
- Hindi
- Kannada
Personal Information
- Date of Birth: 06/02/84
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and understanding.
Professional Overview
Area Credit Manager hands on 18 years of experience in Credit, Sales, Marketing and Relationship Management in the Banking Sector on operation and credit oriented in the field of retail banking, finance and Marketing., Sales Manager, Systopic Labs Pvt Ltd, 01/01/07, 12/31/10, Assistant Manager (Scale -I), State Bank of India, 01/01/10, 12/31/17, Senior Manager, ICICI Bank Ltd, 01/01/17, 12/31/22, Area Credit Manager, Axis Bank Ltd, 01/01/22, Present
Roles And Responsibilities
Communicating, providing direction, motivating, evaluating the employees and identifying the weakness, train and prepare the team and ensuring optimum performance., Accountable for credit granting process and handling a segment including acquisition and portfolio, Proficient in closing files with organization TAT and providing necessary guidance to credit managers and conducting training to both credit and sales team for recent policy and updated guidelines.
Timeline
Area Credit Manager
Axis Bank Ltd
01.2022 - Current
Senior Manager
ICICI Bank Ltd
01.2017 - 01.2022
Assistant Manager (Scale -I)
State Bank of India
01.2010 - 01.2017
Sales Manager
Systopic Labs Pvt Ltd
01.2007 - 01.2010
B. Sc -
University of Mysore
B. Ed -
University of Mysore
JAIIB -
IIBF
CAIIB - Accounting and Finance
IIBF
Credit Management -
NIBM