Baskar M
Bengaluru
Summary
Experienced Team Lead/Senior IT Administrator with over 13 years of expertise in system and network administration, hardware/software implementation, and cloud computing. Proficient in Azure and AWS Cloud Architecture, system security, incident analysis, and recovery. Adept in project and team management, technical support, and delivering exceptional customer service. Seeking a challenging role to leverage proven skills in optimizing system performance, implementing cutting-edge technologies, and leading teams to achieve organizational objectives.
Overview
14
14
years of professional experience
7
7
Certification
Work History
Senior IT Administrator
Maintec Technologies Pvt. Ltd.
09.2022 - Current
- Directed and led the IT infrastructure team at Maintec Technologies.
- Maintained and managed physical and cloud-based servers
- Delivered remote support to clients in India and the US.
- Configured, executed and the migration of cPanel/ISPconfig.
- Managed Proxmox VM for tasks such as backup, hosting, clone backup, and snapshots.
- Designed and implemented server infrastructure for multiple clients
- Installed, configured, and maintained server operating systems, virtualization platforms, firewall and cloud services
- Monitored server performance, troubleshooted issues, and implemented solutions
- Configured and maintained network infrastructure
- Implemented backup and recovery solutions
- Automated routine tasks using scripting languages
- Collaborated with team members and clients
- Designed and implemented AWS and Azure cloud architectures
- Spearheaded the design and implementation of Azure-based solutions, optimizing infrastructure for scalability and cost efficiency.
- Led cloud migration projects, ensuring seamless transitions and minimizing downtime.
- Collaborated with cross-functional teams to define architecture best practices and standards.
- Conducted thorough assessments of existing systems, identifying opportunities for improvement and optimization.
- Provided technical leadership and mentorship, fostering a culture of continuous learning within the team.
- Monitored server and IT systems performance.
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions
- Worked with clients post-implementation on user testing, debugging, support and maintenance
- Managed project scope, schedule, status and documentation
- Responded to, researched and resolved issues from internal staff, external departments and customers
- Delegated tasks, monitored compliance and implemented performance improvement plans
- Managed quality and accuracy of documents, and coordinated movements between different personnel and departments
- Collected, validated, and distributed information to employees
- Entered and maintained departmental records in company database
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Targeted new customers to grow geographic reach and increase revenue
Senior Server Administrator
Madurai Kamaraj University
09.2013 - 08.2022
- Managed and led team responsible for client IT infrastructure
- Handled access of 1000+ users' tech support
- Provided technical support for web hosting, modification, load balancing, and email server configuration
- Maintained and managed university's websites
- Configured and maintained web domains, sub-domains, physical, and cloud servers
- Configured and maintained core routers and switches
- Maintained and managed security firewalls
- Planned and implemented network connections
- Implemented server active directory and domain client concepts
- Installed and configured production servers
- Performed daily system monitoring and maintenance
- Managed projects related to IT infrastructure.
- Diagnosed and resolved hardware and software issues
- Designed and evaluated WAN and LAN connectivity technologies
- Led server infrastructure development, quality assurance, staging and production systems
- Maintained and built VMs and containers through Azure and Azure Kubernetes Services
- Tested and deployed scalable and highly available software products
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use
- Performed network security design and integration duties
Engineer Desktop Management
Wipro Infotech
12.2010 - 07.2013
- Planned, installed, and configured Windows 2003 & 2008 DCs Server and User Database
- Managed 300+ users' desktops, laptops, and servers
- Provided remote call support to client users
- Configured MS Outlook with POP3 and Exchange
- Assisted users with MS Outlook clients
- Created and Managed Active Directory Users and Groups
- Maintained and troubleshot Active Directory, DNS, and DHCP configuration
- Managed network with Cisco Routers and Switches
- Coordinated with 3rd party vendors and logged calls
- Performed administration and disk space management
- Configured, managed, and secured resources
- Installed, configured, and maintained Windows Servers and Clients.
System Administrator
Micron Computer Academy
05.2009 - 11.2010
- Installed and maintained hardware and software on user desktops and laptops
- Configured and maintained Windows servers and clients
- Troubleshooted internet connection issues
- Installed peripheral computing items and diagnosed printer issues
- Configured Windows 2003 servers for ADS, DNS, and DHCP.
- Performed scheduled backups
- Configured clients within a single Domain Controller
- Checked for Norton Anti-Virus updates
- Designed and implemented new group policies for users
Education
PGCC - Post Graduate Program in Cloud Computing
California Institute of Technology
California, United States11.2023
MBA - System
Madurai Kamaraj University
Madurai, TN01.2018
MCA -
Madurai Kamaraj University
Madurai, TN01.2016
B.Sc IT -
Alagappa University
Karaikudi, TN01.2014
DECE -
Rukmini Shanmugam College
Madurai, TN01.2009
HSC -
Sourashtra Higher Secondary School
Madurai, TN01.2007
SSLC -
Bharathidasanar High School
Madurai, TN01.2005
Skills
- Team Management, Mentoring, Training, Project Management
- Communication, Collaboration, Documentation, Reporting, Technical Writing
- Azure and AWS Cloud Architecture Design and Implementation
- System and Network Administration, Server Setup, Configuration, Optimization, Server Monitoring, Performance Tuning, Maintenance
- Hardware and Software Implementation and Upgrades, Physical and Cloud Server Maintenance, Backup
- Virtualization, Containerization, Cloud Computing, Firmware Installation, Configuration
- Security Policy, Compliance
- Data Maintenance, Backup, Disaster Recovery
- Troubleshooting, Problem Solving, Software Management
- Vendor Relationship Management
- Virtual Machine Operation, Data Backup, Cloud Management, Infrastructure Planning
- Azure Cloud Architecture, Cloud Migration, Infrastructure Optimization, System Assessment, Improvement, Technical Leadership, Training, Mentorship
Additional Information
- Operating Systems: Windows Server, Red Hat Linux, CentOS, Ubuntu, Debian
- Server & Storage: HP, DELL, SANs, NAS
- Virtualization: VMware, Hyper-V, Proxmox
- Cloud Services: AWS, Azure, GCP
- Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls
- Backup and Recovery: Veeam, Commvault, Arcserve
- Monitoring: Wormly, PRTG, SolarWinds, Azure Monitor, CloudWatch
- Scripting: PowerShell, Bash
- Web Technologies: Apache, Nginx, PHP, MySQL, SQL
- Security: SSL/TLS, IPsec, OpenVPN, IDS/IPS, Security Audits
- Firewall: SonicWall, Cyberoam, Fortinet
Certification
- PGCC: Post Graduate Program in Cloud Computing
- Microsoft Certified: Azure Solutions Architect Expert [AZ-305]
- Microsoft Certified: Azure Administrator [AZ-104]
- AWS Certified Solutions Architect Associate [SAA C03]
- MCP: Microsoft Certified Professional
- CCNA: Cisco Certified Network Associate (Routing & Switching)
- CHN: Computer Hardware and Networking
- RHCE: Red Hat Certified Engineer
Timeline
Senior IT Administrator
Maintec Technologies Pvt. Ltd.
09.2022 - Current
Senior Server Administrator
Madurai Kamaraj University
09.2013 - 08.2022
Engineer Desktop Management
Wipro Infotech
12.2010 - 07.2013
System Administrator
Micron Computer Academy
05.2009 - 11.2010
PGCC - Post Graduate Program in Cloud Computing
California Institute of Technology
MBA - System
Madurai Kamaraj University
MCA -
Madurai Kamaraj University
B.Sc IT -
Alagappa University
DECE -
Rukmini Shanmugam College
HSC -
Sourashtra Higher Secondary School
SSLC -
Bharathidasanar High School
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