Summary
Overview
Work History
Education
Skills
Timeline
Generic
Basudev Mukherjee

Basudev Mukherjee

Senior RAN Engineer | Techinal Manager
Bengaluru

Summary

  • 13+ years of comprehensive telecom R&D experience in development, design, and integration of wireless protocol stacks and radio access features across 5G NR, LTE 4G, ORAN and 3G UMTS technologies. Expertise spans core feature development including EN-DC dual connectivity, inter-RAT handovers, dynamic carrier and spectrum management, and energy-saving mechanisms like Automatic Carrier Switch-Off (ACSE).
  • 6+ years as TAC Lead for Tier-3 technical support, leading a team of 10+ engineers to deliver advanced troubleshooting, log analysis, and root cause analysis for 560+ critical customer issues across major global clients (Rakuten Japan, Telus Canada, Telefónica Europe/India). Authored 170+ detailed RCAs, driving accelerated resolution and minimizing escalations in complex multi-vendor RAN environments.
  • Hands-on experience in RAN development and validation, covering all protocol layers (RRC, PDCP, GTP, MAC, RLC, OAM) with strong coding skills in C/C++, and involvement in unit testing, system integration, lab/field trials, and production deployments.
  • Proven ability to bridge R&D and operations, collaborating closely with development, QA, and customer engineering teams to ensure smooth feature rollouts, defect triaging, and emergency escalations during live network upgrades.
  • Skilled in process improvements and automation, including test automation, knowledge base creation, structured bug tracking, and facilitating cross-functional communication to improve product quality and customer satisfaction.
  • Experienced in on-site client engagements, managing feature deployment, network validation, and operational support that led to extended contracts and high customer trust.

Overview

13
13
years of professional experience

Work History

5G R&D – Layer 3 Development | GNB-CU-UP | 6 Month

Rakuten Symphony
05.2025 - Current

Client: Internal

Technologies: 5G/NR , C/C++

Role L3: Developer


Focus Area: E1c Interface – Control Plane (gNB-CU-CP ↔ gNB-CU-UP) | NR-CUUP Module

  • Transitioned to the 5G L3 Development team from TAC, focusing on the E1c interface, which handles control plane signaling between gNB-CU-CP and gNB-CU-UP.
  • Upgraded and extended the Unit Test (UT) framework for the NRUP module, improving code coverage from 40% to over 80%.
  • Continuously enhancing test coverage by integrating support for new features and aligning with ongoing development efforts.
  • Preparing to take up feature design and development responsibilities within the NRUP module as part of upcoming roadmap deliverables.

TAC L3 Support – LTE-4G / NR-5G / ORAN | 6+ Years

Rakuten Symphony
11.2019 - 05.2025

Clients Supported:

  • Rakuten (Japan Kiba Lab) – 3 years
  • Telus (Canada) – 1.5 years
  • Telefonica (Germany, UK, India Labs) – 2 years

Role: TAC Lead – L3 Technical Support | Log Analysis & RCA | RAN

Debugging | Cross-Team Coordination


  • Led a team of 10+ TAC engineers, providing L3/TAC3 support across lab and field environments for 4G LTE, 5G NR, and ORAN deployments.
  • Managed resolution of over 560+ customer-reported issues, including:
  • 200+ bugs for Rakuten (Japan)
  • 180+ bugs for Telus (Canada)
  • 180+ bugs for Telefónica (Germany/UK/India)
    spanning RIU, PHY/L1, L2 (MAC, RLC, PDCP), L3 (RRC, GTP), OAM, and Platform modules.
  • Specialized in deep log analysis and root cause identification:
  • Conducted end-to-end debugging using trace logs, internal tools, and strong understanding of the 3GPP RAN protocol stack (L1–L3)
  • Identified issue patterns across layers and reproduced defects in lab setups to drive effective triage
  • Reduced turnaround time by delivering high-quality, actionable RCAs before escalation to development teams
  • Independently authored and shared over 170+ RCA documents for critical and recurring issues:
  • 50+ RCA reports for Rakuten
  • 60+ each for Telus and Telefónica
  • Ensured clarity, traceability, and alignment with customer expectations, accelerating resolution cycles
  • Acted as the primary technical contact post-bug report:
  • Led triaging, RCA, assignment to relevant dev teams, and tracked issues through closure
  • Closely collaborated with Development, QA, and Customer Engineering teams to drive resolution
  • Prioritized and fast-tracked high-impact and release-blocker bugs, enabling timely software rollouts and successful field upgrades
  • Provided emergency and on-call support during escalated field trials and upgrade windows
  • Facilitated cross-functional coordination between Dev, Customer QA, and In-house QA teams to streamline bug reproduction, validation, and fix verification
  • Contributed to operational improvements by maintaining structured bug monitoring, handling escalations, and documenting internal knowledge base articles for known issues

4G R&D Development–EN-DC (Dual Connc.) | 6 Months

Radisys
01.2019 - 08.2019

Client: Internal R&D

Technologies: 4G LTE, EN-DC, C/C++

Role: L2/L3 Developer


Worked on EN-DC feature integration to enable dual connectivity between eNodeB (Master Node) and gNodeB (Secondary Node) via the X2 interface. Enhanced data throughput by enabling DRB setup using EUTRA-PDCP and NR-PDCP.

  • Developed and enhanced PDCP layer logic within the LTE stack to support EN-DC bearer configuration for 5G NR integration.
  • Worked on X2-based signaling procedures and DRB establishment, in line with 3GPP EN-DC specifications.

Involved in feature-level debugging, functional testing, and code-level validation of the dual connectivity implementation.

3G UMTS R&D Dev–Inter-Freq & Inter-RAT HO| 3 Years

Radisys
06.2015 - 07.2018

Client: Parallel Wireless

Technologies: 3G UMTS, C/C++

Role: RRC Developer


Worked on implementation of hard handovers (IFHO & IRHO) in the RRC module, enabling mobility across 3G inter-frequency cells and inter-RAT transitions to 2G/2.5G/4G, using coverage-based triggers.

  • Designed and developed UE FSM, MEAS FSM, CELL FSM, and L1 FSM logic within the RRC module to support inter-frequency and inter-RAT handover procedures.
  • Performed end-to-end unit testing for 3G–3G (IFHO) and 3G–4G (IRHO) call flows.
  • Resolved 90+ Jira issues related to handover and core 3G features independently.

Worked onsite at client location for 2 years, contributing to development, testing, and live support.

3G UMTS R&D Development – Automatic Carrier Switch

Alcatel-Lucent HCL
08.2014 - 05.2015

Client: Alcatel-Lucent R&D

Technologies: 3G UMTS, C/C++

Role: L3 Developer


Worked on ACSE feature enhancement to allow automatic carrier and cell shutdown during low-traffic windows in overlay cells, and corresponding reactivation based on traffic thresholds or time-based conditions. The logic enabled dynamic energy optimization and traffic-based capacity management at Node B via RNC-controlled triggers.

  • Designed ACSE support for multiple overlay cells (≥3) and one base cell, managed through dynamic traffic assessment logic.
  • Implemented unit test identification and development for various switching scenarios.
  • Developed feature logic for switch OFF/ON mechanisms using RL, POWER, and RL_POWER-based triggers.
  • Built simulation handling for testing RL, POWER, and RL_POWER-based switching logic under controlled test conditions.

3G/2G R&D Development – Femtocell Access Point (FA

Aricent Technologies
06.2012 - 08.2014

Clients: Qualcomm, Nokia Siemens Networks

Technologies: 3G UMTS, 2G/2.5G, C/C++, TEL Scripting

Roles: L3 Developer (FAP), Integration & Test Engineer (MOCN)


  • Developed and tested Home NodeB (FAP – Femtocell Access Point) features enabling UE communication with HNB-GW aggregating multiple HNBs in 3G UMTS networks.
  • Designed and implemented FAP initialization procedures and UE measurement handling.
  • Prepared and executed unit test plans, system integration, and load testing (supporting up to 32 UEs for CS and PS).
  • Conducted bug fixing and validation in end-to-end setups for stable feature delivery.
  • Performed unit testing, integration testing, and bug fixes for MOCN (Multiple Operator Core Network), supporting shared Radio Access Network for multiple core networks across 2G/2.5G systems.
  • Developed and executed test scenarios using SGSN/mobile emulators and tools like Trace32, Wireshark, and Putty.
  • Automated test runs using TEL scripting and supported end-to-end call flow validations ensuring interoperability and robustness.

Education

Master of Computer Applications (MCA) -

Birla Institute of Technology - Mesra
04.2001 -

Bachelor of Computer Applications(BCA) -

Birla Institute of Technology - Mesra
Ranchi, India
04.2001 -

Skills

    Wireless Technologies:

    5G NR, LTE (4G), 3G UMTS, 2G/25G, ORAN

    Protocols & Features:

    RRC, PDCP, GTP, MAC, RLC, OAM, EN-DC, Inter-freq/RAT HO, ACSE

    Programming Languages:

    C, C, TEL Scripting, Python (basic automation)

    Testing & Validation:

    Unit Testing, Integration Testing, Load Testing, Root Cause Analysis (RCA)

    Debugging & Tools:

    Wireshark, Putty, GDB, Valgrind

    TAC Support & Customer Handling:

    TAC-3 Level Support, Bug Triaging, RCA Documentation

    Leadership & Collaboration:

    Team Leadership, Cross-Functional Collaboration, and On-Site Customer Engagement

Timeline

5G R&D – Layer 3 Development | GNB-CU-UP | 6 Month

Rakuten Symphony
05.2025 - Current

TAC L3 Support – LTE-4G / NR-5G / ORAN | 6+ Years

Rakuten Symphony
11.2019 - 05.2025

4G R&D Development–EN-DC (Dual Connc.) | 6 Months

Radisys
01.2019 - 08.2019

3G UMTS R&D Dev–Inter-Freq & Inter-RAT HO| 3 Years

Radisys
06.2015 - 07.2018

3G UMTS R&D Development – Automatic Carrier Switch

Alcatel-Lucent HCL
08.2014 - 05.2015

3G/2G R&D Development – Femtocell Access Point (FA

Aricent Technologies
06.2012 - 08.2014

Master of Computer Applications (MCA) -

Birla Institute of Technology - Mesra
04.2001 -

Bachelor of Computer Applications(BCA) -

Birla Institute of Technology - Mesra
04.2001 -
Basudev MukherjeeSenior RAN Engineer | Techinal Manager