Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Dhareshwari H

Program/Project Manager
Bangalore

Summary

PROGRAM/PROJECT MANAGEMENT PROFESSIONAL Technically competent techno-managerial professional offering 8.9 years experience across Project and Service Delivery Management. Currently working as Program Manager with Jio Platform Pvt LTD. Deft in providing Project support along with Change management for the program responsible for change control and Project documentation. Served as Sub CPM, deputy to Program Director, Customer Project Manager, and SPOC for all the tools and applications used by the entire project management community in the Organization. Credentials of serving in Ericsson Middle East PMO, articulate communicator with strong aptitude in interacting with the cross-functional teams, customers, and stakeholders; proficient in managing widely- divergent, simultaneous projects within agreed cost/timelines. Knowledge on Agile/Scrum methodologies with Certified Scrum Master(CSM).

Overview

8
8
years of professional experience
1
1
Certificate
3
3
Languages

Work History

Program Manager

Jio Platform Pvt LTD
Bangalore
09.2021 - Current
  • Interacted with project stakeholders on regular basis to assess progress and make adjustments.
  • Executed and managed assigned production programs.
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Implemented and led meetings, Daily Standup Calls.
  • Procured infrastructure for new micro service to improve delivery processes.
  • Monitored progress of programs, using and applying programming documents, program directives and other program material.
  • Created and presented data using MS Excel spreadsheets and other MS Office tools.

PMO Analyst, Project management

ERICSSON INDIA GLOBAL SERVICES PVT LTD
05.2016 - 08.2021
  • Supporting Design, Mobilization, and Execution of PMO activities for medium to large Programmes, managing most of the dimensions of the Project Management
  • Ffice/ Programme Management Office
  • Analysis SOW requirements elicitation Scope control and prioritization based on customer needs
  • Create and maintain a schedule and resource plan for the project by creating and maintaining the project’s Work Breakdown Structure
  • Consolidate solution level cost estimates, evaluate risks, and validate resources cost estimates within the Scope and boundaries defined
  • Review budget v/s actual spend and validate EAC monthly and generating Monthly
  • Ost Forecast and Monthly Earned Value reports analyzing the project Status
  • Identify risks and mitigation strategies and implement the same to manage
  • Roject/Phase
  • Conduct impact analysis for Risks/Changes and analyses corresponding impact to overall estimates and resources
  • Identify the internal and external stakeholders on the project
  • Define the RACI chart and communicate the roles/responsibilities to the stakeholders
  • Execution of governance & reporting on programs across dimensions of Cost,
  • Chedule, Scope, and RAID
  • Implement the solutions to assist the Project Manager and Project Finance Manager for Revenue Recognition and Invoice to the Customer
  • Identifying, recommending, and implementing the appropriate tools, methods, and templates that are required within the centralized PMO organization
  • Managing program communication, project meetings, and outreach to program teams
  • Work with various stakeholders on mapping the KPI/ SLA's and ensuring that they are met and reported out to respective stakeholders as per agreed timelines
  • Work with various teams to proactively identify and resolve issues including escalation management as part of ongoing service delivery
  • Ensuring PMO services are delivered using best in class practices and Implementing
  • Essons learned analysis
  • Knowledge on Agile/Scrum, Sprint events, Burn chart, Velocity
  • Projects Handled, Ericsson-MMEA
  • Escription: The project entailed working with various stakeholders MTN ,STC, Tecom,
  • Atelco, Vodafone-Oman, and Zain for planning and dependency management for Network rollout projects
  • Project aimed to support teams with standardizing, practices, overseeing the Budget across all programs, capital and operational expenses planning and tracking, procurements, resource planning for the department, etc
  • The project entailed working with various stakeholders for planning and dependency management for the Transmission project.

SRF Engineer

ERICSSON INDIA GLOBAL SERVICES PVT LTD
07.2013 - 04.2016
  • Ericsson-Sprint, Verizon, ATT, Lumen
  • Escription: Validation of plans in database and Analysing for traffic on circuits,scheduling
  • ICK-OFF call and collect the service details from the client application teams
  • Oordinating with the U.S SMEs, site technicians and other groups to have the old traffic migrated to the new path after having the new path tested good,Optimizing the circuit path to save cost and improve quality,Migrating Ds1’s and Ds3’s to implement the optimized path
  • Handled Fiber Tower Austin entire project E2E, Pre-Testing the circuit path and Post-Testing after migration
  • Ertification:
  • Certified Scrum Master
  • IITIL
  • ACHIEVEMENTS:
  • Received many Appreciations for Quality work and contribution from Sprint
  • Has been SPOC for many assignments in the team & handled multiple roles as per changing demands
  • Gave idea for process improvement for building internal tool for traffic check, which was implemented across the team successfully.

Education

B. E - ECE

KBN College of Engineering

12th - undefined

Skills

    Project Timeline Generation

undefined

Certification

Scrum Master

Timeline

Program Manager

Jio Platform Pvt LTD
09.2021 - Current

PMO Analyst, Project management

ERICSSON INDIA GLOBAL SERVICES PVT LTD
05.2016 - 08.2021

SRF Engineer

ERICSSON INDIA GLOBAL SERVICES PVT LTD
07.2013 - 04.2016

B. E - ECE

KBN College of Engineering

12th - undefined

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