Sankalp Khankal
Program Manager
Mumbai
Summary
An entrepreneur and a startup aficionado with a passion for building a business from the ground.
A dynamic professional with 8+ years of experience in the ed-tech, training, internal communication, marketing, IT and hospitality industry.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Program Manager
Reward360
Bangalore
05.2023 - Current
- Interacted with customers and clients to identify business needs and requirements.
- Launched HNI Credit Card for ICICI privelege banking customers.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Brainstormed ideas to build the Digital Travel Rewards Program for ICICI
Senior Program Manager
Miles Education
Bangalore
06.2022 - 12.2022
- Developed process for bringing in efficiency across cross-functional departments
- Strategised business growth and grew the business from INR 0 to 3 Cr
- Built weekly reports for the Executive Education business which led to data-driven decision making
- Brought down the marketing cost by 50% by introducing the micro-influencers marketing strategy
- Nd marketing teams
- Drove business growth of INR 0.80 lakhs
- Building Miles Education Executive Education Vertical
PMO, Growth & Strategy, Unacademy
Unacademy
Bangalore
01.2022 - 06.2022
- Spearheaded data-driven strategic initiatives to increase sales revenue from N/A
- Performed analysis of competition to determine internal and external factors
- Provided timely and focused reports for CEO's review meeting
- Devised KPI's for all functions in the vertical for tracking strategic business
- Building Unacademy's new business vertical, Unacademy Marketplace INR 0 to INR 1 Cr within a span of 2 months.
PMO, Business, Unacademy
Unacademy
Bangalore
09.2021 - 12.2021
- Designed processes to identify Active Successful Partners (ASP) which led to quick closures of deals and onboarded partners worth INR 34 Cr in GMV potential
- Increased the lead funnel count from 0 to 1300 through research and identified potential partners for scaling the platform business
- Reviewed 4 investment proposals W-0-W for sending to CEO's Office
- Core team member of the new business vertical at Unacademy to set-up business from scratch.
Program Manager
upGrad
Mumbai
06.2019 - 09.2021
- Enacted as the eyes and ears for the program, to keep the feedback flowing and with iterative improvement achieved an NPS of 55 and mentor rating of 4.7/5
- Analysed data and came up with a strategy that helped improve the weekly program completion percentage by 80%
- Established and drove the live session set-up, which enriched the learner experience, and resulted in an expert rating of 4.5/5
- Collaborated with Learning Experience, Product, Engineering team for launching upGrad's Live Learning Product
- Drove the referral campaign for the tech vertical and contributed 10% to the referral revenue.
Associate Business Manager
Blaq
Mumbai
06.2017 - 06.2018
- Directed projects and coordinated with the brand marketing and internal communication team, resulting into a 100% satisfaction rate
- Built client relationships by responding to inquiries, identifying and assessing clients' needs and resolving problems
- Directed key projects like, Humans of Standard Chartered, Standard Chartered Mumbai Marathon, Standard Chartered Football Trophy.
Co-Founder, Local Apron
Local Apron
Mumbai
11.2015 - 05.2017
- Scaled the business organically from INR 0 to M-O-M sales of INR 15,000
- Directed market expansions to propel the business forward, and meet changing customer needs
- Pitched (Elevator pitch) at Mumbai Start-up Fest and stood a chance to present the business idea and the financials to the investor.
Program Facilitator
Focus Adventure
Mumbai
06.2015 - 09.2016
- Planned outcome-based workshops for clients like HUL, BCG, McKinsey, Adobe,etc and delivered 100% satisfaction
- Ideated and executed new activities to strengthen the offering in the teambuilding space
- Initiated & Executed - The soapbox challenge (team building activity) drove revenue of INR 10 lakhs Q-on-Q across India.
Education
Bachelor of Science - Information Technology
Mumbai University
India 06.2013 - 05.2015
Skills
Google Suite
Negotiation
Program Management
Business Analytics
NotionData AnalyticsProject Timeline Generation
Facilitation
P&L Management
Client communication
Implementation planning
Websites
Certification
Start-up India Learning Program from Invest India, 2018
Accomplishments
- Represented for Mumbai in U-15 Cricket
- Pitched my start-up idea at a Startup Fest in Mumbai
Timeline
Program Manager
Reward360
05.2023 - Current
Senior Program Manager
Miles Education
06.2022 - 12.2022
PMO, Growth & Strategy, Unacademy
Unacademy
01.2022 - 06.2022
PMO, Business, Unacademy
Unacademy
09.2021 - 12.2021
Program Manager
upGrad
06.2019 - 09.2021
Associate Business Manager
Blaq
06.2017 - 06.2018
Co-Founder, Local Apron
Local Apron
11.2015 - 05.2017
Program Facilitator
Focus Adventure
06.2015 - 09.2016
Bachelor of Science - Information Technology
Mumbai University
06.2013 - 05.2015