Ben Haynes
Indianapolis
Summary
Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Overview
9
9
years of professional experience
Work History
Sr. Project Manager/Business Development Executive
Premier Restorations
Greenwood, IN
01.2021 - Current
- Led cross-functional teams to drive project completion within timeline and budget constraints.
- Implemented project management best practices to enhance workflow efficiency and team collaboration.
- Developed and maintained comprehensive project plans, ensuring alignment with organizational goals.
- Mentored junior project managers, fostering professional growth and skill development within the team.
- Analyzed project risks and developed mitigation strategies to minimize disruptions and ensure continuity.
- Streamlined reporting processes, improving transparency and communication across all project phases.
Enterprise Mid-Market Account Executive/New Logo Hunter II
Lumen Technologies/CenturyLink
Indianapolis, IN
03.2020 - 01.2021
- Started 2020 $248,000 billing customer base to $762,000 currently billing base.
- Identify customer topology to discover goals, objectives, challenges, strategies and protocols to align value of Lumen products and services for businesses of 5000+ employees.
- Ability to use multiple avenues to prospect potential clients.
- Sell new logo and existing clients multiple solutions including products and services.
- Developed strategic sales plans targeting mid-market clients to drive revenue growth.
- Cultivated relationships with key decision-makers to enhance customer engagement and loyalty.
- Collaborated cross-functionally to optimize product offerings and improve service delivery for clients.
- Analyzed market trends and competitor activities to identify opportunities for business expansion.
- Executed comprehensive account management strategies, ensuring alignment with client needs and expectations.
Business Account Executive
Charter/Spectrum
Indianapolis, IN
05.2017 - 03.2020
- Achieved quota 115% to comp plan in 2019.
- Cultivated relationships with key business clients to enhance customer satisfaction and retention.
- Selling multi locations, hosted voice phone systems and data center connections.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Developed strategic sales plans to achieve revenue growth and market expansion.
Direct Sales Supervisor
Charter/Spectrum
Indianapolis, IN
01.2017 - 05.2017
- Recruit, interview, hire and onboard new employees.
- Train new employees to effectively sell in the Indianapolis market and increase penetration of Spectrum products and services.
- Coach employees on sales tactics to meet sales goals and work efficiently throughout the work day.
- Generate reports to show trends and maximize the yield of assigned leads.
- Assign leads to reps deployed in areas where competition is highly penetrated.
Direct Sales Rep
Charter/Spectrum
Indianapolis, IN
11.2016 - 01.2017
- Sold Spectrum products and services to residential customers door to door.
- Explained features and benefits of products to generate customer interest.
- Develop strategies to close sales face to face with customers.
- Topflight Sales Club Achievement Awards for fiscal March, April and May 2017
Education
General Diploma -
Beech Grove High School
Beech Grove, IN01.2000
Certificate of Completion - Marketing
Central Nine Career Center
Greenwood, IN01.2000
Skills
- Project planning
- Scope management
- Client relationship management
- Salesforce
- MS O365
- Zoom
- Callidus
- LinkedIn Navigator
- Marketo
- D&B Hoovers
- Adaptive Networking: DIA, SD-WAN and Broadband
- Hybrid Cloud and IT Solutions: DDOS Mitigation, Applications, Cloud Services and Connectivity, Edge Compute, Co-locations/Data Centers and Data Storage
- Voice and Unified Communications: Engage, IQ SIP, Hosted VOIP, Soft Phone Apps, POTS
- Connected Security: Network Firewalls, Premise Firewalls, DDOS Mitigation, Pen Tests
- Managed Services and Consulting: Managed Enterprise w/ Cisco Meraki, Pro Services, App Management, Network Management
Timeline
Sr. Project Manager/Business Development Executive
Premier Restorations
01.2021 - Current
Enterprise Mid-Market Account Executive/New Logo Hunter II
Lumen Technologies/CenturyLink
03.2020 - 01.2021
Business Account Executive
Charter/Spectrum
05.2017 - 03.2020
Direct Sales Supervisor
Charter/Spectrum
01.2017 - 05.2017
Direct Sales Rep
Charter/Spectrum
11.2016 - 01.2017
Certificate of Completion - Marketing
Central Nine Career Center
General Diploma -
Beech Grove High School