Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Accomplishments
Timeline
Generic
Benjamin Lee

Benjamin Lee

Hyderabad

Summary

Dynamic Training Manager with a proven track record at Amazon India, excelling in training needs analysis and performance management. Passionate about mentoring teams and developing impactful training programs that enhance employee skills and drive organizational success. Strong problem-solving abilities and effective communication skills ensure continuous improvement and engagement in learning initiatives.

Overview

10
10
years of professional experience

Work History

Training Manager

Amazon India
Hyderabad
06.2019 - Current
  • Mentored team members to succeed and advance within department and company.
  • Maintained comprehensive database to track training, certifications and qualifications.
  • Analyzed each department's training needs and developed new training programs based upon data collected.
  • Analyzed training needs to develop new programs or modify and improve existing.
  • Maintained records of employee participation in all training activities.
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Evaluated instructor performance during classes and provided feedback as needed.
  • Roleplayed various scenarios with teams to build confidence in handling situations.
  • Implemented systems for tracking employee certifications and qualifications across departments.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Conducted needs assessments using variety of methods to identify and prioritize developmental needs.
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.

Senior Training Manager

HCL Bserv
Hyderabad
01.2017 - 07.2018
  • Collaborated with internal teams to produce and maintain knowledge base content.
  • Conducted needs assessments using variety of methods to identify and prioritize developmental needs.
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Evaluated the effectiveness of training programs by monitoring employee performance metrics.
  • Monitored training costs to maintain training budget.
  • Designed, developed, and delivered classroom-based instructional materials.
  • Mentored team members to succeed and advance within department and company.
  • Maintained comprehensive database to track training, certifications and qualifications.
  • Offered specific training programs to help workers generalized and job-specific abilities.
  • Assisted with onboarding new hires by providing guidance on company policies and procedures.

Training Manager

Genpact India Limited
Hyderabad
07.2015 - 01.2017
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained up-to-date records of employee training activities within the organization's database system.
  • Organized manuals, multimedia visual aids and other educational materials to aid training.

Education

MBA - Human Resources Management

Amity University
Noida, UP
01.2014

Bachelors in Arts - English Literature

Loyola College
Madras
01.2002

Skills

  • Team Management
  • Performance Management
  • Training Needs Analysis
  • Content Creation
  • Problem Solving Skills
  • Time Management
  • Communication Skills
  • Collaborative Skills
  • Needs assessment
  • Leadership development
  • Effective communication
  • Problem solving

Hobbies and Interests

  • Health and Fitness
  • Car buffing and Polishing

References

Available upon request

Accomplishments

  • Received the best training manager for 2 years in a row- 2023 and 2024

Timeline

Training Manager

Amazon India
06.2019 - Current

Senior Training Manager

HCL Bserv
01.2017 - 07.2018

Training Manager

Genpact India Limited
07.2015 - 01.2017

MBA - Human Resources Management

Amity University

Bachelors in Arts - English Literature

Loyola College

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Benjamin Lee