Bhagyashree Mavlingkar

Analyst Policy Administration

Allstate India Pvt Ltd

Work done:

• Identified discrepancies in policy information and applied necessary corrections.
• Processed payments for approved insurance claims within established timelines.
• Provided support to adjusters during investigation of complex cases.
• Analyzed data trends to identify areas of improvement in processing procedures.
• Collaborated with team members to resolve customer request promptly and efficiently.
• Tracked status of pending and resolved cases using tracking software.
• Updated databases with new customer information as required.
• Actively participated in training sessions to stay abreast of changes in regulations.
• Reviewed history records to determine benefit eligibility for services.
• Reviewed existing policies for compliance with current regulations and standards.
• Analyzed the impact of proposed changes on existing policies and procedures.
• Handled modification and updating of policies.
• Precisely calculated refunds, premiums and adjustments.
• Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.

Auditor
Cotiviti India Pvt Ltd

Work done:

• Specialized in data mining to detect overpayments and underpayments, ensuring financial accuracy.
• Performed audits on routine reports and project-based tasks, identifying inaccuracies in claim payments.
• Cultivated expertise in client contracts and vendor agreements to pinpoint financial discrepancies.

Senior Process Analyst

Gallagher Service Center LLP

Work done:

• Interpreted state regulations to assist in surplus lines tax filings, maintaining legal conformity.
• Conducted comprehensive reviews and corrections of tax documents, improving accuracy and compliance.

Achievements:

• Resolved complex issues throughout the filing and reconciliation processes, ensuring operational excellence.
• Recognized with multiple Best Performance awards from June 2017 to August 2021.
• Received the Quality Champion Award of the Month in July 2020.

Projects:

Financial Auditing Project:

• Utilized data mining to detect financial discrepancies.
• Audited routine reports and project-based tasks for accuracy.
• Mastered client contracts and vendor agreements for audit purposes.

Surplus Lines Tax Filings:

• Assisted in surplus lines tax filings in accordance with state regulations.
• Honored with the Quality Champion Award in July 2020.
• Conducted document reviews to ensure accuracy and compliance.
• Received multiple awards for performance from 2017 to 2021.