Summary
Overview
Work History
Education
Skills
Tools
Certification
Accomplishments
Timeline
BusinessAnalyst

Bhagyashree Patil

Analyst
Pune,MH

Summary

Business Analyst with 2.5+ years of experience in Telecom Solution Management. Possess certification in Business Analysis. Motivated to learn, grow and excel as a Business Analyst

Overview

3
3
Certifications
4
4
years of professional experience

Work History

Analyst

GSG
Pune, Maharashtra
11.2018 - Current
  • Participate in requirement discussions and updating project documentation, determining daily priorities, ensuring efficient and on time delivery of tasks assigned
  • Carried out User Acceptance Testing(UAT), Collaborate closely with developers to implement the requirements, provide necessary inputs to testers during QA process.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement. Created workflow diagrams to clearly demonstrate processes and timelines.

Operations Associate

WNS Global Services Pvt. Ltd
Mumbai, Maharashtra
07.2017 - 11.2018
  • Understanding client requirements according to the project functionalities like billing of the accounts, processing payments, refunds
  • Analyzing the client requirements and make recommendations and offer them with products that best suit their requirements and budget, forwarding it to the relevant teams as and when required
  • Responsible for single handedly dealing with clients and providing technical support when necessary.

Education

Bachelors of Commerce - Accounting And Finance

K.J Somaiya College of Arts And Commerce
Mumbai

Master’s in Public Administration -

Indira Gandhi National Open University
Mumbai

Skills

    Documenting requirements

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Tools

MS Visio, Jira, Draw.io, MSOffice, MYSQL

Certification

Certificate in Business Analysis from British Computer Society (UK)

Accomplishments

    ● Star for the quarter (Q3 2020)

    ● Certificate of Appreciation (Q4 2019)

    ● League of Champions for Operational Excellence (WNS Services P.L)

Timeline

Business Analysis Fundamentals- Udemy

04-2021

User Story Masterclass: Your Agile Guide to User Stories- Udemy

04-2021

Analyst

GSG
11.2018 - Current

Certificate in Business Analysis from British Computer Society (UK)

03-2018

Operations Associate

WNS Global Services Pvt. Ltd
07.2017 - 11.2018

Master’s in Public Administration -

Indira Gandhi National Open University

Bachelors of Commerce - Accounting And Finance

K.J Somaiya College of Arts And Commerce

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