Bhakti Atole
Pune
Summary
Dynamic and determined individual with experience as Relationship in Banking and Financial Sector. Experienced in providing exceptional client service and being a client advisory by delivering actionable insights for revenue maximization of both. Skilled at effective negotiations and people management. Keen on exploring opportunities involving supervisory roles and team leadership.
Overview
4
4
years of professional experience
Work History
Relationship Manager
ICICI Bank
01.2024 - 06.2024
- Maintaining and enhancing value of existing portfolio by providing timely resolutions to clients and service excellency.
- Identifying and onboarding quality relationships by means of existing client referral and catchment scoping.
- Involved in overall activities related to lending and other banking operations.
- Monitoring portfolio of SMEG clients to ensure the fundings and assets are in good health.
- Monitor financial as well as non-financial regularities as per RBI and internal audit guidelines.
- Sourced new clients for the bank having working capital requirement and capital expenditure requirement.
- Involved with different teams such as Credit, Valuation, legal, operations etc. for the cases to ensure timely flow of events.
- Worked with different channels inside the bank such as Retail banking, affluent, trade etc for lead generation.
- Cross-sell of multiple banking products to the existing as well as new clients.
Relationship Manager
HDFC Bank
09.2020 - 12.2023
- Conducted consultations with Imperia/Preferred clients to obtain an extensive understanding of financial needs and recommend appropriate products.
- Used excellent analytical skills to cross-sell bank's services and products to customers such as CASA, FD, cards, loans, insurance, etc..
- Built successful and profitable relationships with customers through proactive outreach and follow-up to maximize revenue.
- Maintaining hygiene parameters for existing portfolio and striving to achieve scorecard parameters for additional incentives from the organization.
- Reviewed and developed investment portfolios based on market changes to generate maximum revenue.
- Adherence to banking regulations and compliance to uphold integrity and minimise financial risk to customer and bank.
- Involved in both sales and operations to provide end-to-end client service.
- Used a wide range of banking softwares, including Tableau, CRM Next, Finnone and Oracle FLEXCUBE.
Education
MBA - Finance
Sri Balaji University
Pune05-2020
B.com -
Garware College Of Commerce
Pune01.2017
Higher Secondary Edu. -
St. Ursula Higher Secondary And Junior College
Akurdi02.2014
Secondary School Edu. -
St. Ursula High School
Akurdi03.2012
Skills
- Strong communication and interpersonal skills
- Customer relationship management
- Cross-functioning team collaboration
- Entrepreneurial spirit
Accomplishments
- MDRT Qualifier, South Korea, 03/2022
- Rated as Exceptional Contributor (T1), Across all scorecard parameters in the first appraisal of career.
- AMFI (NISM 5A) and IRDA certified.
- Product Champion for Savings account for the Branch. Guided staff for features, routed through digital platform resulting in reduced paperwork.
Personal Information
- Nationality: Indian
- Marital Status: Unmarried
- DOB: 11/02/1997
Timeline
Relationship Manager
ICICI Bank
01.2024 - 06.2024
Relationship Manager
HDFC Bank
09.2020 - 12.2023
Secondary School Edu. -
St. Ursula High School
MBA - Finance
Sri Balaji University
B.com -
Garware College Of Commerce
Higher Secondary Edu. -
St. Ursula Higher Secondary And Junior College
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