Summary
Overview
Work History
Education
Skills
Certification
Key Achievements
Timeline
Generic
Bhanu Murari

Bhanu Murari

Hyderabad

Summary

Technology Executive with 19+ years of experience leading Software Engineering, Platform Engineering, Cloud Engineering, Middleware Engineering, Database Engineering, and Site Reliability Engineering across global Banking and Telecommunications organizations. Proven success leading engineering organizations of 150+ professionals, delivering enterprise-scale software platforms, driving cloud transformation, AI-enabled engineering, DevSecOps, platform modernization, and operational excellence. Experienced in partnering with Product, Architecture, Security, and Technology leadership to deliver secure, highly available, cloud-native platforms through Agile engineering practices, engineering governance, and continuous improvement. Passionate about building high-performing engineering teams, mentoring technical leaders, and delivering measurable business outcomes in highly regulated environments.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Sr Manager/Senior VP

JPMorgan Chase
10.2025 - Current
  • Lead engineering strategy for mission-critical digital banking platforms, partnering with Product, Architecture, Security, Platform Engineering, and Technology leadership.
  • Led engineering initiatives supporting authentication, authorization, SSO, MFA, and identity governance for mission-critical banking platforms.
  • Designed secure AWS cloud architectures leveraging AWS IAM, networking, Infrastructure as Code, and enterprise security best practices.
  • Collaborated with application and platform engineering teams to implement secure authentication patterns, cloud governance, and engineering standards.
  • Led secure-by-design initiatives across resilience engineering, observability, production readiness, and release governance.
  • Championed CI/CD, automated testing, AI-assisted observability, automated root cause analysis, and continuous delivery practices to improve engineering quality and operational resilience.
  • Established SLO/SLI governance, FMEA workshops, Game Day testing, and engineering scorecards to strengthen platform reliability.
  • Improved service availability to 99.99% for critical customer journeys while reducing production incidents through predictive monitoring and engineering automation.

Manager Specialized services

Hitachi
Hyderabad
07.2025 - 10.2025
  • Designed cloud-native architectures for enterprise modernisation initiatives day-to-day.
  • Built infrastructure as code using Terraform and CloudFormation templates.
  • Implemented Kubernetes container platforms with CI/CD automation pipelines.
  • Partnered with development and infrastructure teams on secure cloud deployments.
  • Improved cloud scalability, availability, automation, and operational resilience continuously.
  • Provided technical leadership on networking, IAM, containerisation, and cloud engineering best practices.

Associate Director – Site Reliability Engineering

Verizon
Hyderabad
12.2023 - 06.2025
  • Led enterprise platform modernisation with secure authentication, LDAP, SSO, and MFA services.
  • Partnered with security infrastructure and application engineering teams for stronger reliability.
  • Applied SRE principles to built-in services for SLAs, SLOs, and SLI checks.
  • Demonstrated multi-db engine delivery, DevOps workflows, and AWS cloud operations.
  • Implemented IaC automation using AWS CloudFormation and Terraform for infrastructure provisioning.
  • Reduced P1 incident frequency by 40% and MTTR by 50% in 12 months.
  • Rolled out observability platform with Grafana and New Relic across environments.
  • Automated 75% of manual operations tasks to reduce engineer toil and speed deployments.

Senior Manager SRE

Verizon
Hyderabad
02.2023 - 12.2023
  • Managed enterprise-scale application delivery projects, spanning Java-based microservices, and ServiceNow platform modules.
  • Deployed CI/CD pipelines that cut deployment time by 60%.
  • Successfully migrated legacy services to AWS cloud using containerised architecture.
  • Led cross-functional teams in project implementation, delivering on time and within budget.
  • Instituted FinOps controls—SLAs, tagging standards, and budget monitoring—achieving a 30% annual cloud cost reduction while improving performance SLAs by 20%.
  • Drove employee engagement and inclusion: launched “Voice of Engineer” surveys, internal hackathons, and mentorship programmes, lifting engagement scores by 18% and reducing turnover by 25%.

Database Manager

Verizon
HYD
02.2020 - 01.2023
  • Designed database architecture, data structures and tables to project specifications.
  • Demonstrate deep knowledge in OS, networking, and AWS Cloud services to troubleshoot issues.
  • Administer the streaming technology clusters and related tools to manage the fast analysis of data in AWS Cloud or in a datacentre environment.
  • Evaluate and build different compute frameworks for all tiers of technologies in the AWS cloud.
  • Identify technical obstacles early and work closely with the team to find creative solutions to build prototypes, develop deployment strategies, procedures, road maps, etc.
  • Extensive experience in AWS Cloud RDS DB and On-Prem DB technologies: Oracle RAC (On-Prem and RDS), Cassandra, Postgres, Oracle GG, and Dell SharePlex.
  • Tested database performance and functionality, implementing modifications to correct issues.

MTS IV Cslt/Spec Database

Verizon
HYD
09.2014 - 08.2020
  • Strong experience in setting up Ansible playbooks for the post-activities after spinning up the VMs (rehydrations).
  • Experience in building CI/CD tools and practices, including CodePipeline, CodeBuild, and CodeDeploy.
  • Experience with monitoring and logging tools such as Grafana, AWS CloudWatch, and CloudTrail.
  • Worked with internal support teams, outsourced managed service providers and suppliers for comprehensive end-user setup and support.
  • Configured and administered network services such as DNS, DHCP, and email protocols for seamless connectivity.
  • Designed database architecture, data structures and tables to project specifications.
  • Monitored database systems to detect and resolve performance issues promptly.
  • Configured, installed and recovered DBMS systems, performing backups and updates to safeguard data.
  • Designed and implemented robust data pipelines for efficient data extraction, transformation, and loading ETL processes.
  • Utilised SQL and ETL tools to extract, transform, and load large datasets into the data warehouse.

Systems Analyst

NGA HR
HYD
05.2014 - 10.2014
  • Oracle DB, Linux administration, and automation.
  • Analysed system requirements and specifications to design robust solutions for business operations.
  • Provided expert technical support and guidance to users experiencing system issues, achieving high satisfaction levels.

Oracle DBA

IBM India
Bangalore
05.2012 - 05.2014
  • Supporting SAP databases using BR tools and providing support for all patching and upgrade activities.
  • Configured and managed Oracle Real Application Clusters RAC to enhance system availability and scalability.
  • Designed database architecture, data structures and tables to project specifications.
  • Planned, developed and administered disaster recovery plans for database environment to guarantee data integrity.
  • Analysed database performance metrics, making data-driven decisions to optimise resource allocation and throughput.

Oracle DBA

Sreeven Infocom Ltd
HYD
06.2008 - 02.2012
  • DB Creations and User Management.
  • Maintained availability and integrity of database through multiple access schemes.

Education

Bachelor of Science - CSC

Andhra University
Visakhapatnam, IN-AP
2006

Skills

  • Software Engineering Leadership
  • Platform Engineering
  • Cloud Engineering (AWS)
  • Java, Python & REST APIs
  • Microservices & Distributed Systems
  • Site Reliability Engineering (SRE)
  • Database Reliability Engineering (DBRE)
  • Kubernetes (EKS), Docker & Container Platforms
  • DevSecOps, CI/CD & Infrastructure as Code
  • AWS Cloud Services (EC2, EKS, RDS, IAM, VPC, Route 53, ELB, S3)
  • Authentication, Authorization, SSO, MFA & LDAP
  • Observability & Monitoring (Dynatrace, Splunk, Grafana, CloudWatch, New Relic)
  • Reliability Engineering (SLIs, SLOs & Error Budgets)
  • Performance, Capacity, Disaster Recovery & High Availability
  • Incident, Problem & Change Management (ITIL)
  • AI-Enabled Engineering & Automation
  • Security & Compliance Governance
  • Stakeholder & Executive Management
  • People Leadership & Engineering Governance

Certification

  • Lead Self & Team - ISB
  • AI Practitioner Certification
  • AWS Certified Solutions Architect – Associate
  • Splunk Core Certified Power User
  • Dynatrace Certified
  • Oracle OCP certified
  • Certified Kubernetes Administrator (CKA)
  • DataStax Cassandra certified
  • ITIL v4 Foundation
  • Certified Scrum Master (CSM)

Key Achievements

  • Achieved 99.99% platform availability for mission-critical banking and enterprise platforms through reliability engineering and resilience practices.
  • Reduced P1/Sev1 incidents by 40% and improved MTTR by 50% through observability, automation, and standardized operational runbooks.
  • Accelerated software delivery by 60% through CI/CD modernization, automated testing, and deployment standardization.
  • Automated 80% of infrastructure, deployment, patching, and recovery activities, significantly improving engineering productivity and operational efficiency.
  • Modernized legacy enterprise platforms by migrating workloads to AWS, Docker, and Kubernetes, enabling scalable cloud-native architectures.
  • Designed and implemented AI-assisted observability, predictive anomaly detection, and automated Root Cause Analysis (RCA) to improve service reliability.
  • Established SLO/SLI governance and proactive monitoring, reducing alert fatigue by 60% and improving operational resilience.
  • Led Game Day exercises, FMEA workshops, and production readiness initiatives to strengthen resilience and zero-downtime deployments.
  • Strengthened authentication, authorization, SSO, MFA, AWS IAM, and secure-by-design engineering practices in collaboration with Security and Platform Engineering teams.
  • Optimized cloud infrastructure and engineering governance, delivering 30% cloud cost savings while improving scalability, reliability, and customer experience.

Timeline

Sr Manager/Senior VP

JPMorgan Chase
10.2025 - Current

Manager Specialized services

Hitachi
07.2025 - 10.2025

Associate Director – Site Reliability Engineering

Verizon
12.2023 - 06.2025

Senior Manager SRE

Verizon
02.2023 - 12.2023

Database Manager

Verizon
02.2020 - 01.2023

MTS IV Cslt/Spec Database

Verizon
09.2014 - 08.2020

Systems Analyst

NGA HR
05.2014 - 10.2014

Oracle DBA

IBM India
05.2012 - 05.2014

Oracle DBA

Sreeven Infocom Ltd
06.2008 - 02.2012

Bachelor of Science - CSC

Andhra University
Bhanu Murari