Bhanu Pratap
Gurugram
Summary
Experienced Inside Sales Executive in the technology sector with a successful track record spanning three years. Possessing a strategic mindset and strong sales acumen, I contribute to surpassing sales targets through effective client handling and adept communication skills. An MBA graduate, leveraging academic knowledge to drive impactful sales strategies. Committed to fostering enduring client relationships in the dynamic technology landscape.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Learning Consultant
Great Learning
01.2023 - 01.2024
- Assisted students in selecting courses to align with interests and abilities.
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Enhanced learning experiences by incorporating multimedia tools and real-world scenarios into training sessions.
Learning Consultant
Simplilearn U.S. Process- Internship
09.2022 - 12.2022
- Provided support and guidance to students experiencing academic and personal troubles.
- Assisted students in selecting courses to align with interests and abilities.
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Led small group sessions to help students review and practice concepts.
Academic Counselor
Upgrad- Internship
04.2022 - 08.2022
- Maintained student database and electronic records for each student contact.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Educated students on course selection to align with career goals.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Technical Support Executive U.S
Teleperformance
01.2019 - 12.2019
- Tracked KPIs and created continuous improvement plans.
- Analyzed and developed service goals for in-bound call center.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Supervised technical support staff service operations and assisted with maintenance advisory.
Education
MBA - Supply Chain Management & Marketing
NITTE SCHOOL OF MANAGEMENT
Bangalore 2022
Bachelor of Computer Applications - COMPUTER APPLICATION
Calorx Teacher's University
Gujarat2016
COMMERCE & INFORMATION PRACTICES
Tilak Public School
Jaipur2013
Skills
- Organizational skills
- Data management
- Great with communication skills
- Inside Sales
- Problem Solving Ability
- Client Relations
- Problem Resolution
- Sales Acumen
- Customer Relationship Management
- Learning Techniques
- Microsoft Office (Word, PowerPoint, Excel)
- International Sales
- Customer Relationship Management
- Learning Techniques
- Microsoft Office (Word, PowerPoint, Excel)
- International Sales
Certification
- Auto Cad
- Business Analyst - NITTE
Timeline
Learning Consultant
Great Learning
01.2023 - 01.2024
Learning Consultant
Simplilearn U.S. Process- Internship
09.2022 - 12.2022
Academic Counselor
Upgrad- Internship
04.2022 - 08.2022
Technical Support Executive U.S
Teleperformance
01.2019 - 12.2019
MBA - Supply Chain Management & Marketing
NITTE SCHOOL OF MANAGEMENT
Bachelor of Computer Applications - COMPUTER APPLICATION
Calorx Teacher's University
COMMERCE & INFORMATION PRACTICES
Tilak Public School
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