Dynamic IT Executive with a proven track record at Ajanta Pharma Ltd, adept at leading infrastructure upgrades and enhancing operational efficiency. Skilled in SQL and troubleshooting, I excel in mentoring teams and negotiating vendor contracts, driving significant improvements in system performance and user satisfaction.
Overview
10
10
years of professional experience
Work History
IT Executive
Ajanta Pharma ltd
Guwahati
05.2025 - Current
Managed software implementation projects, ensuring alignment with business requirements.
Oversaw IT infrastructure upgrades to improve system reliability and performance.
Coordinated cross-functional teams to streamline technology integration processes.
Mentored junior IT staff on best practices and technical skills development.
Managed the installation of hardware and software systems related to information technology infrastructure.
Provided technical support to users in troubleshooting hardware and software issues.
Maintained vendor relationships by negotiating contracts for services such as cloud hosting, software licensing.
Conducted periodic system audits to evaluate performance of computer networks, servers, storage devices, and other equipment.
Managed backup, user account and helpdesk systems.
Met with users, vendors and technicians to determine computing requirements.
Maintained knowledge of advances in information technology systems and applications.
Developed data security and disaster recovery procedures.
Led IT strategy development to enhance operational efficiency across departments.
Collaborated with vendors to negotiate contracts and optimize service delivery.
Analyzed IT system performance, recommending improvements for better functionality.
Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
IT Executive
SUN PHARMA LABORATORIES LIMITED
Guwahati
02.2023 - 05.2025
At Guwahati As Team Lead.
Led IT strategy development to enhance operational efficiency across departments.
Oversaw IT infrastructure upgrades to improve system reliability and performance.
Coordinated cross-functional teams to streamline technology integration processes.
Mentored junior IT staff on best practices and technical skills development.
Collaborated with vendors to negotiate contracts and optimize service delivery.
Managed the installation of hardware and software systems related to information technology infrastructure.
Provided technical support to users in troubleshooting hardware and software issues.
Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
Created budget plans for IT operations and monitored expenditures against established budgets.
Conducted periodic system audits to evaluate performance of computer networks, servers, storage devices, and other equipment.
Recruited, trained and supervised IT department staff.
IT Executive
PKF PROSERV PVT LTD
Navi Mumbai
01.2022 - 02.2023
Managed backup, user account and helpdesk systems.
Maintained knowledge of advances in information technology systems and applications.
Desktop Support Engineer
NIVEA India Private Limited
Mumbai
05.2018 - 11.2020
Installed and configured desktop hardware and software for employee workstations.
Ensured compliance with company policies regarding data security and system access.
Created detailed documentation for IT processes, procedures and troubleshooting steps.
Desktop Support Engineer
FINO Payments Bank Ltd
Mumbai
06.2015 - 05.2018
Installed and configured desktop hardware and software for employee workstations.
Assisted with network connectivity problems and resolved user queries efficiently.
Education
MBA - Information Technology
Jawaharlal Nehru University
New Delhi
06-2024
Bachelor of Arts - Social Sciences
Jaunpur University
Mau
07-2015
Diploma - Information Technology
Brainware Computer
Ballia
01-2015
Higher Secondary - Science
UP Board
Ballia
06-2010
Secondary - Science Education
UP Board
Ballia
06-2008
Skills
PC assembling
Installing operating system
Trouble shooting
Installing Application Software
Printer Installing Driver
Server Management
SQL
NET Framework
SAP HANA
SAP DC
XML
Visual Studios
BMC Remote Tool
Ignio
Track Wise
Medhas Application
GSD Connect
Medhash System
LMS
MY IT Workplace
EDMS Application Forms
GPS
E-Log
Trims
DCS
Track and trace
Acronices Backup tool
Windows 98
Windows XP
Windows 7
Windows 10
Windows 11
Windows 2003 server
Windows 2008 server
Windows 2016 server
Windows 2019 server
Topology
Cabling
OSI Layer
Submitting
TCP/IP
LAN setup
Switch configuration
Configure Static Routing
ACL
VLAN
NAT
IOS BACKUP
Cisco Router
Cisco Switch
Languages
Hindi
English
Hobbies and Interests
Listening to Classical music
Playing cricket
Watching movies
Surfing the internet
Disclaimer
Hereby I declare all the above information's are true to the best of my knowledge.