Bhanupriya Hegde

• The major responsibility lies in client servicing of hedge fund clients, in terms of trade booking, reconciliation of admin data vs. the client data, P&L verification, and handling client queries related to their books of accounts.
• Reconciliation of middle office reconciliations with the prime broker in terms of bank loan products and swaps, equities.
• Processing the corporate action events and checking the P&L impact.
• Handling the client service calls and being answerable for clients' books of records.
• Verifying the monthly P&L with admin books of records and proactively working on break resolution of clients' reconciliation records.
• Fulfilling the internal and external audit requirements.
• Received client appreciation within three months of joining from one of the critical clients.

• Worked as a Technical Coordinator for NOS (Northern Trust Operations Services) Pvt. Ltd., in Hedge Fund Services (Rec & Control), and as a Business Unit Controller, dealing with the reconciliation of cash and positions traded in the OTC market and exchange-traded funds. And also verifying the P&L for the EMEA clients, and approving it before the NAV calculation, as well as pricing the fund instruments by referring to verified sources.
• Post-settlement reconciliation for hedge funds: cash and position reconciliation of OTC and exchange-traded derivative products for NTHFS clients on a trade date and settlement date basis.
• Ensuring all exceptions, breaks, are reviewed, chased, and escalated if and when required.
• Month-end reconciliation includes clearing of reset, collateral, repo, and rebalancing of accounts.
• Involved in both balance and activity reconciliation of collateral, and also helped the Controller team in understanding different broker statements.
• Having controls and an audit trail in place, wherever required, for improving the quality of reconciliation.
• Effective communication with onshore counterparts, the IT support team, and the shared services team to resolve any queries.
• Performing end-of-the-day checks (marking no position/empty, position missing notes, missing broker file, recon check, publishing check).
• I played the role of a buddy trainer.
• Floor assistance when other partners have queries. Handling escalation queries.
• I worked on the collateral automation project, as well as on the collateral broker connectivity setup.
• Worked closely with brokers to get the necessary files required for reconciliation on time.
• Providing process improvement ideas, which helped many clients receive files for review on time.
• Procured a Silver Award from the controller team consultant for resolving ISDA collateral and repo issues.
• Received 'Celebrate Great' for teamwork and individual contributions.
• Received appreciation from middle office teams for the quick resolution of issues and proactive response to emails. I also received appreciation for the broker connectivity setup.

As a Business Unit Controller, I had the following tasks assigned:

• Verifying the P&L and approving it by referring to Bloomberg and various sources.
• Pricing the fund instruments.
• Front office and back-office reconciliation of position, cash, and market value.