Leadsquared
BHARANI THARAN M
Regional Business Manager
Chennai,TN
Summary
Team Lead focused on aligning staff priorities, translating local market insight into marketing plans, and improving customer satisfaction through fast issue resolution. Brings strength in customer acquisition, account management, and competitive positioning to support team performance across regional markets. Also builds productive partnerships that help protect revenue and expand market share.
Overview
2
2
Languages
2
2
Certifications
10
10
years of professional experience
Work History
Relationship Manager
Prayosha Food Services Pvt. Ltd.
04.2025 - 04.2026
- Facilitated communication between clients and internal teams to ensure alignment on service delivery.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Collaborated with marketing to create targeted campaigns, boosting lead generation effectiveness.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Regional Business Manager
Ciar Software Solution
06.2024 - 03.2025
- Established communication channels between management and staff, aligning efforts on corporate objectives..
- Leveraged knowledge of local markets to position products effectively against competitors.
- Developed and executed successful marketing plans for product promotion and increased brand visibility.
- Enhanced customer satisfaction through account management and prompt issue resolution.
- Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.
- Mentored junior team members, fostering a culture of knowledge sharing and accountability within the team.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Mentored junior staff, fostering skill development and improving team performance.
Assistant Manager
Vakil Search
01.2023 - 05.2024
- Managed inventory levels to minimize stockouts and optimize overhead costs.
- Developed sales strategy to enhance revenue and profitability.
- Created employee schedules to ensure adequate coverage during peak demands.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
Academic Consultant
TOPPR
11.2020 - 01.2022
- Provided academic advisement services to students regularly, supporting their educational progression.
- Facilitated academic and cognitive assessments to identify student needs.
- Helped students with initial adjustment to university academic life and interpreted institution's policies and requirements.
- Mentored students on topic selection and academic value, fostering informed decision-making.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Assisted students in selecting courses to align with interests and abilities.
- Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
- Resolved complaints collaboratively with students, parents, and teachers to achieve positive outcomes.
Sales Support Representative in ZOHO CORPORATION
AARGEE Staffing Services Private Limited
10.2018 - 08.2020
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Collaborated with sales team to monitor inventory levels, ensure accurate orders, and resolve item issues promptly.
- Provided exceptional assistance by carrying packages and securing customer purchases in vehicles, enhancing overall customer experience.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Supported promotional plans by updating signage with price changes.
- Attended trade shows and seminars to promote products and learn about industry developments.
- Reviewed customer inquiries to clarify project scope and coordinated with internal teams for compliant responses.
FINANCIAL SERVICE ASSOCIATE
HDFC SALES
05.2018 - 10.2018
- Implemented targeted marketing strategies, enhancing revenue and boosting customer satisfaction.
- Developed and implemented sales strategies to increase revenue.
- Adapted sales techniques for individual clients, promoting tailored products to meet specific needs.
- Set up appointments with potential and current customers to promote new products and services.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Led educational training seminars and product demonstrations.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Researched potential clients and markets to prepare for appointments.
- Devised and implemented product strategies to fill market gaps and drive consistent sales growth.
Customer Service Cashier
HAIER SERVICE CENTER
10.2016 - 04.2018
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Assisted customers by answering questions and fulfilling requests.
- Verified daily cash and credit payment transactions, ensuring accuracy and accountability.
- Verified over sales of cash and credit payments daily.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Maintained reports of transactions and greeted customers when entering and leaving the establishment.
- Resolved customer complaints while ensuring a clean and organized checkout area.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed file maintenance log for price discrepancies
Education
B.com - Commerce
St.joseph College of Arts And Science
Chennai05-2016
12th - Commerce
Chinmaya Vidyalaya Hr.Sec.School
Chennai03-2013
10TH - undefined
Stella Matriculation School
Chennai05-2011
Skills
Microsoft Excel
Sales support
Telemarketing
Pre-sales support
Field consulting
Account management
Client acquisition
Sales forecasting
Territory management
Sales operations
CRM software
Lead generation
Pipeline management
Territory planning
Negotiation
Competitor analysis
Accomplishments
Zones winner in volley ball.
Software
Zoho Books
Zoho Crm
Tally
Java
Java selenium
Certification
2016-03 TALLY
Timeline
Relationship Manager
Prayosha Food Services Pvt. Ltd.
04.2025 - 04.2026
Regional Business Manager
Ciar Software Solution
06.2024 - 03.2025
Assistant Manager
Vakil Search
01.2023 - 05.2024
Academic Consultant
TOPPR
11.2020 - 01.2022
Sales Support Representative in ZOHO CORPORATION
AARGEE Staffing Services Private Limited
10.2018 - 08.2020
FINANCIAL SERVICE ASSOCIATE
HDFC SALES
05.2018 - 10.2018
Customer Service Cashier
HAIER SERVICE CENTER
10.2016 - 04.2018
10TH - undefined
Stella Matriculation School
12th - Commerce
Chinmaya Vidyalaya Hr.Sec.School
B.com - Commerce
St.joseph College of Arts And Science