Seasoned Corporate Agency Manager and Deputy Manager with a proven track record at HDFC Life and Kotak Life Insurance. Excelled in elevating customer service standards and enhancing sales strategies. Skilled in team leadership and management, with a knack for resolving complex issues and driving organizational goals. Expertise in sales strategy development and foundational computer skills.
Monitored performance metrics to track progress against organizational targets.
Resolved customer inquiries and complaints requiring management-level escalation.