BHARAT PURI

• Company Overview: Lufthansa Airline

Fares Specialist/Customer Service/Ticketing | Lufthansa Airlines
Corporate & Agency Fares | Customer Engagement

As a Fares Specialist at Lufthansa, I manage corporate contracts and negotiate competitive fares for agencies and organizations within the Lufthansa Group. I handle business cases in the LION tool, process fare extensions, and update account codes. Using ATPCO, I publish and maintain tariff data. I resolve payment and service queries with advanced Excel reporting, and conduct market research to analyze competitor trends. I also maintain daily flight volume reports and collaborate with multiple carriers (LH, LX, OS, SN, UA, AC, 4Y) to ensure seamless service delivery.

Skills: Contract Management, LION, ATPCO, Excel, Market Research.

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