I have a passion for helping customer. Strong sales and customer service background. Looking for fast paced sales /operation related positions. Been in the retail industry from past 8 years
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
Deputy Store Head
Ethos Watches
Bangalore
04.2025 - Current
Supervised daily store operations and ensured adherence to company policies.
Managed inventory levels and organized stockroom for efficient access to products.
Trained and mentored staff on customer service standards and product knowledge.
Conducted staff performance evaluations and provided constructive feedback regularly.
Senior Sales Associate/3rdkey
FOSSIL INDIA PVT LTD
Bangalore
03.2023 - Current
Responsible for the day to day running of the store, including sales, inventory movements, in-store visual merchandising and promotions, etc
Provide customer service by greeting and assisting customers, and respond to customer enquiries
Building customer / VIP databases
Understand strategies
Demonstrate exceptional technical strategies
Perform other task as necessary
Provide day-to-day analytical support towards our launch and ongoing business
Work cross-functionally to share customer specific trends that can drive helpful analysis across key areas such as Supply Chain (S&OP), Finance, and others
Conduct Monthly Performance summaries of our business for internal and external needs
Senior Sales Associate
BESTSELLER INDIA ( VERO MODA / ONLY)
Bangalore
01.2021 - 08.2022
Work together with our contact center to ensure all sales related customer requests can be handled effectively
Customer database tracking activities might be required
Achieving individual targets set by the boutique Manager
Helping team members to meet their own targets by assisting them in the sales process when it is required and taking turns doing the back-office and administrative work
Contributing to achieve the overall targets of the boutique by meeting one's own targets and by being a team player
Contributing to the boutiqueʼs overall target by ensuring personal goal and by acting as a genuine team member
Senior Sales Associate
AL FUTTAIM / M.H Alshaya Brand GUESS / COS
DUBAI
11.2015 - 12.2020
Helping customers by responding to inquiries and locating products
Recommended alternative merchandise display styles to management, which were implemented and resulted in a improvement in sales
Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up
Sales Associate
MARKS AND SPENCER
01.2012 - 01.2015
Store Opening and Closing as per the SOP standards