Bharath Bushan G
Operations Manager
Bengaluru
Summary
Operations Professional with over 7+ years of experience in managing and optimizing business processes across diverse industries. Proven track record in streamlining operations, improving efficiency, and enhancing productivity through effective project management and strategic planning. Adept at leading cross-functional teams, implementing operational improvements, and driving continuous process enhancements. Strong analytical skills combined with excellent problem-solving abilities, ensuring high standards of quality and customer satisfaction. Committed to fostering a collaborative work environment and delivering measurable results that align with organizational goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Senior Manager
21North
01.2017 - 10.2023
- Achieved operational excellence by streamlining processes and implementing best practices.
- Established team priorities, maintained schedules and monitored performance
- Improved team performance by providing comprehensive training and fostering collaborative work environment
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels
Operation Support
Doormint
03.2016 - 11.2016
- Managed inventory control, procurement, and vendor relations to ensure timely delivery of products and services.
- Frequently inspected production area to verify proper equipment operation
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
Technical Support
Mphasis
11.2014 - 10.2015
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure
Education
BCA -
Manav Bharati University
06.2009 - 10.2012
PUC -
Baldwin Methodist
05.2007 - 05.2009
SSLC -
Sri Kumaran's High School
2007
Skills
Operations Planning
Performance Evaluations
Budget Management
Resource Allocation
Timeline
Senior Manager
21North
01.2017 - 10.2023
Operation Support
Doormint
03.2016 - 11.2016
Technical Support
Mphasis
11.2014 - 10.2015
BCA -
Manav Bharati University
06.2009 - 10.2012
PUC -
Baldwin Methodist
05.2007 - 05.2009
SSLC -
Sri Kumaran's High School
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