Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Affiliations
Hobbies
Timeline
Generic
Bharath D A

Bharath D A

Bangalore

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Manager

Sri Mahaganapathi Enterprises
Bangalore
08.2021 - Current
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
  • Collaborated with other departments within the organization to coordinate project efforts.
  • Developed marketing plans for new products or services offered by the company.
  • Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
  • Communicated client priorities, delivering presence and business objectives.

Business Manager

Sai SLV Cable Network
Bangalore
01.2019 - Current
  • Answered incoming calls from customers and provided information about services, products, billing, and technical support.
  • Troubleshot customer's problems with phone service by asking questions and providing solutions.
  • Assisted customers in selecting the most cost-effective telecommunications plan.
  • Provided assistance to other departments when needed, such as handling customer complaints or inquiries.
  • Maintained accurate records of all customer interactions in the company database.
  • Followed up with customers after resolving their issue to ensure satisfaction.
  • Assisted in training new employees on proper procedures for handling customer requests.
  • Responded promptly to emails and other forms of communication from customers seeking assistance.
  • Configured and installed network hardware including routers, switches and firewalls.
  • Resolved complex connectivity issues with a variety of networking protocols such as TCP and IP, DHCP, DNS and HTTP.
  • Investigated customer complaints about poor quality of service or slow speeds.

Education

MBA - Finance

Jain University
Jayanagar, Bangalore
12.2023

Bachelor of Commerce - Financial Accounting

Jain University
Jayanagar, Bangalore
01.2021

PUC -

Sri Bhagawan Mahaveer Jain PU College
VV Puram, Bangalore
03.2015

SSLC -

LR Cambridge School
Wilson Garden, Bangalore
04.2013

Skills

  • Business Planning
  • Documentation and Reporting
  • Partnership Development
  • Logistics Management
  • Business Development
  • Customer Relationship Management

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2

Websites

Certification

  • Certificate of Participation in Vietnam Immersion Program 2023 organized by Engage - JAIN Online

Affiliations

  • Sports
  • Volunteering
  • Student Council

Hobbies

  • Cricket
  • Movies
  • Music
  • Card Game

Timeline

Business Manager

Sri Mahaganapathi Enterprises
08.2021 - Current

Business Manager

Sai SLV Cable Network
01.2019 - Current

MBA - Finance

Jain University

Bachelor of Commerce - Financial Accounting

Jain University

PUC -

Sri Bhagawan Mahaveer Jain PU College

SSLC -

LR Cambridge School

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Bharath D A