Bharath D A
Bangalore
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Manager
Sri Mahaganapathi Enterprises
Bangalore
08.2021 - Current
- Developed and implemented policies and procedures to improve operational efficiency.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Collaborated with other departments within the organization to coordinate project efforts.
- Developed marketing plans for new products or services offered by the company.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Communicated client priorities, delivering presence and business objectives.
Business Manager
Sai SLV Cable Network
Bangalore
01.2019 - Current
- Answered incoming calls from customers and provided information about services, products, billing, and technical support.
- Troubleshot customer's problems with phone service by asking questions and providing solutions.
- Assisted customers in selecting the most cost-effective telecommunications plan.
- Provided assistance to other departments when needed, such as handling customer complaints or inquiries.
- Maintained accurate records of all customer interactions in the company database.
- Followed up with customers after resolving their issue to ensure satisfaction.
- Assisted in training new employees on proper procedures for handling customer requests.
- Responded promptly to emails and other forms of communication from customers seeking assistance.
- Configured and installed network hardware including routers, switches and firewalls.
- Resolved complex connectivity issues with a variety of networking protocols such as TCP and IP, DHCP, DNS and HTTP.
- Investigated customer complaints about poor quality of service or slow speeds.
Education
MBA - Finance
Jain University
Jayanagar, Bangalore12.2023
Bachelor of Commerce - Financial Accounting
Jain University
Jayanagar, Bangalore01.2021
PUC -
Sri Bhagawan Mahaveer Jain PU College
VV Puram, Bangalore03.2015
SSLC -
LR Cambridge School
Wilson Garden, Bangalore04.2013
Skills
- Business Planning
- Documentation and Reporting
- Partnership Development
- Logistics Management
- Business Development
- Customer Relationship Management
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Certification
- Certificate of Participation in Vietnam Immersion Program 2023 organized by Engage - JAIN Online
Affiliations
- Sports
- Volunteering
- Student Council
Hobbies
- Cricket
- Movies
- Music
- Card Game
Timeline
Business Manager
Sri Mahaganapathi Enterprises
08.2021 - Current
Business Manager
Sai SLV Cable Network
01.2019 - Current
MBA - Finance
Jain University
Bachelor of Commerce - Financial Accounting
Jain University
PUC -
Sri Bhagawan Mahaveer Jain PU College
SSLC -
LR Cambridge School
Similar Profiles
RAVI PRAKASHRAVI PRAKASH
Sales Representative at Sri Sakthisaradha Enterprises LLPSales Representative at Sri Sakthisaradha Enterprises LLP
Kiranlal SSKiranlal SS
Purchase Manager at Sri Krishna EnterprisesPurchase Manager at Sri Krishna Enterprises
ABINAYA KENNADYABINAYA KENNADY
Administrator at Sri Ram EnterprisesAdministrator at Sri Ram Enterprises
Simran SSimran S
Travel Consultant at BCD TravelTravel Consultant at BCD Travel
Kannan LKannan L
Service Owner - Identity Global Products at AXA Global Business ServicesService Owner - Identity Global Products at AXA Global Business Services