Hi, I’m
Bharath K. Kumar
Senior Coordinator-Customer Service
Chennai
Summary
Experienced professional with 4+ years in customer service and logistics. Skilled in people management, performance management, change management, process improvement, and resource optimization. Dedicated to helping organizations reach their goals through effective resource utilization.
Overview
6
years of professional experience
3
Certifications
2
Languages
Work History
Hapag Lloyd Global Services
Export Documentation and Booking
09.2020 - 04.2025
Job overview
- Documentation Export & Import - Vessel posting ETA-10 Updating customer mail ID and FAX ID.
- Massive Invoice send to customer in FIS2 (Invoice Due List)
- Massive send AN (Arrival Notice) to customer.
- At ETA-1 Check pending and handover the checklist to Area.
- Booking - Handling Booking team RLA. (Peru & Chile)
- Discussing process improvement with Area call.
- Sharing Productivity and Error log to teammates on weekly basis.
- Booking Supporting Cargo Readiness and Rollover activities.
- Checking CRM case and work as per the customer request vessel if available.
- We will find the Customer MC as per the SI and check the Revenue of the SI.
Miramed Ajuba
Payment Posting and AR analyst
05.2019 - 08.2020
Job overview
- Payment Posting and AR analyst.
Education
Our Lady of Vellanganni Mat.Hr.SecChennai
S.S.L.C from 2013
05.2014
Madras University Chennai
M.B.A from Logistics And Supply Chain Management
05.2022
Jaya College of Arts & Science Thiruninravur
B.Com from Corporate Secretaryship
05.2019
Kulapati Balakrishna Joshi Matric , Hr., Sec., SchChennai
H.S.L.C from Commerce And Computer Science
05.2016
Skills
Project management
Process mapping & Management
People/ Team Management
Risk & Compliance Management
Conflict Management
Certification
Typewriting lower level
Internship
TVS (Sundaram Clayton), One month, Sales & Purchase
Other Academic Activities
- Participated in National Level Annual Junior Red Cross(JRC) Camp.
- Coordinated the kabbadi team as captain in School zone level sports.
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
Personal Information
- Father's Name: A. Krishnasamy
- Date of Birth: 04/07/99
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Export Documentation and Booking
Hapag Lloyd Global Services
09.2020 - 04.2025
Payment Posting and AR analyst
Miramed Ajuba
05.2019 - 08.2020
Our Lady of Vellanganni Mat.Hr.Sec
S.S.L.C from 2013
Madras University
M.B.A from Logistics And Supply Chain Management
1 2019
Jaya College of Arts & Science
B.Com from Corporate Secretaryship
1 2016
Kulapati Balakrishna Joshi Matric , Hr., Sec., Sch
H.S.L.C from Commerce And Computer Science
1 2014