Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
AccountManager
BHARATH KUMAR .R

BHARATH KUMAR .R

Telecom network
Chennai

Summary

To take up a technically and interpersonally challenging role, eager to contribute my experience and hard work towards the success of your company and to the growth of the fast-developing field.

Network Engineer having 12 years of experience in Telecom, end-to-end configuration, Ring & linear network in SDH, Trouble shooting in DWDM Network. Experience in troubleshooting SDWAN underlay path. Responsible for Configuration / Modification / Rerouting / Trouble shooting/Networking infrastructure. Problem solver with hands-on experience in incident management systems and a proven record of identifying process, quality and system improvements. I was given an opportunity to travel abroad for Knowledge Transfer of the Australian project Optus (onshore to offshore) which eventually helped me to lead a team of 20 members in NSN Chennai. Possess leadership qualities, strong interpersonal skills and suitable for managerial roles.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Deputy Manager

Vodafone
03.2020 - Current
  • Company Overview: Project: Vodafone Uk Network
  • Providing technical support for enterprise and whole sale customer
  • Providing Technical support / troubleshoot on technology in voice and data
  • Coordinating with field operations to resolve the problem at site
  • Raising ticket to Open Reach and BT Whole sale for vendor support
  • Trouble shoot the escalation fault with the help of on shore Engineers
  • Handling customer related issues like (Hard Down, Slow Speed - Sync rate, Slow through put, etc
  • Coordinate with 3rd line engineer for network related issues
  • Coordinate with team members for fault handling to maintain Incident SLA
  • Project: Vodafone Uk Network

Fault management Engineer

Nokia Siemens Networks ltd.
12.2017 - 03.2020
  • Company Overview: Project: Optus (Australia)
  • Providing technical support for enterprise customers
  • Providing Technical support/troubleshoot on different technology using Juniper MX480, Transmission Node-DWDM, SDH/PDH, Nortel, Huawei Carrier Ethernet
  • Implement & troubleshooting various products in EVOLVE platforms such as INET, L2VPN, L3VPN &EWAN Circuit
  • MPLS LSP switchover during the congestion in CPC Platforms i.e provides connectivity between Optus Exchanges
  • Implement & troubleshooting LTE networks i.e S Plane, Routing instance & eNodeB inner outer VLAN's
  • Coordinating with Field operations for customer end equipment's DSLAM, Huawei S5300, Cisco (897,867) and fix the fault
  • Configure & troubleshooting aggregator router Huawei X8, X16 router
  • Handling customer related issues like (Down, Speed, Latency, Loss of internet)
  • Customer NTU side Troubleshoot and Clear CRC, Input Errors of LAN/WAN
  • Configure & Trouble shooting in Transmission media and assign to Field job to fix the fault
  • Raising ticket to SingTel, Fintel, TPNG for International link down
  • On-call support with tech for all customers related & network related issue
  • On call support with overseas carrier with SingTel, Fintel, and TPNG
  • Knowledge about RFC2544 for Bandwidth Speed related issues
  • Project: Optus (Australia)

Network Engineer

Bharti Airtel Ltd
07.2012 - 10.2017
  • Monitoring the alarms and trouble shooting in Siemens HIT NMS (5.4) with various Vendor like (ADR,Tejas,Huawei,ECI,Ciena)
  • Monitor the alarms and trouble shooting in metro core equipment like (Nortel, OSN 1500,3500,7500)
  • Coordinating with Field for Trouble shooting Hardware related issues
  • Provisioning and testing of E1,E3,DS3,VC4, STM4 & STM16
  • Examine feasibility of bandwidth requirement solutions to new corporate project
  • Updating of Investigation done in the Ticket assigned and Query Raised by Field team through Mail
  • Network Surveillance and Maintenance of networks which involves activities such as Surveillance of the SDH Network
  • Troubleshooting / Fault repair of existing circuits
  • Co-ordination with vendor for analyzing the equipment/Hardware failures
  • Periodic backup of NMS Databases, NE Databases and Server Databases
  • Taking Periodic reports like Span loss Report & Network level (Alarms, SLA Reports and RCA reports)
  • Ensuring full Application backups & Outage reports were taken regularly

Education

Bachelor of computer Application. -

S.I.V.E.T College
01.2009 - 01.2012

HSC - undefined

Corley .Hr. Sec. School
01.2006 - 01.2008

SSLC - undefined

Corley .Hr. Sec. School
01.2005 - 01.2006

Skills

Cisco ASR, Juniper, DWDM, Nortel, Alcatel, DSLAM, BMC Remedy, IFMS, CSO, ADR HIT NMS, Huawei U2000, I2000 Tejas EMS, ECI, Alcatel, Ciena

Technical Skills

Customer Escalation Support
Operational Service Coordination
Incident Resolution Coordination
Root Cause Analysis Skills

Team handling

Timeline

Deputy Manager

Vodafone
03.2020 - Current

Fault management Engineer

Nokia Siemens Networks ltd.
12.2017 - 03.2020

Network Engineer

Bharti Airtel Ltd
07.2012 - 10.2017

Bachelor of computer Application. -

S.I.V.E.T College
01.2009 - 01.2012

HSC - undefined

Corley .Hr. Sec. School
01.2006 - 01.2008

SSLC - undefined

Corley .Hr. Sec. School
01.2005 - 01.2006

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