Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
SeniorSoftwareEngineer
Renganatha Manikandan.S

Renganatha Manikandan.S

CHENNAI

Summary

A Network professional with 9+years of experience in Transmission & Cloud Operations and Planning. Good knowledge and experience in telecommunication systems on technologies– PDH/SDH, NMS, EMS, Optical networking DWDM & OTN also have experience on configuration of Cisco & Juniper Routing & switching . Well versed in handling live Alarm Monitoring, Incident Management, disaster recovery management, ITIL Management. Troubleshooting using different customized tools & responsible for managing an organization’s cloud computing architecture and (AWS) cloud-specific pattern and technologies cloud international Data center setup.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Deputy Manager

Bharti Airtel ltd
Chennai
06.2024 - Current
  • Proactive monitoring and maintenance of large-scale networks (Bharti international network).
  • Root Cause Analysis (RCA) for major outages and recurring faults.
  • Handling trouble tickets and incident management within SLAs.
  • Fault rectification and monitoring health of transmission links.
  • Supporting infrastructure readiness and network design modifications.
  • Daily operations of Cisco-based networks, including configuration management.
  • Providing first-level remote support to field engineers and coordinating network tests.
  • Implementing new network designs and performing Equipment maintenance.

Sr.executive

Bharti airtel ltd
Chennai
12.2022 - 05.2024
  • Developed and implemented long-term strategic plans to ensure organizational growth and sustainability.
  • Proactive monitoring and maintenance of Bharti Airtel ILD network, comprising Alcatel 1350 OMS and Ciena One Control, Node Manager.
  • Responsible for handling trouble tickets on a priority basis.
  • Responsible for Juniper, Cisco routing, switching configuration management, and troubleshooting.
  • Providing root cause analysis for incidents and RFO to the respective teams within the agreed SLA.
  • Resolve the customer issues/tickets (S1, S2, S3, S4) within the SLA and ensure 99% network availability and achieve targeted SLA.
  • Fault rectification, monitoring, and maintaining the health of transmission links and equipment in all International Pops of Bharti Airtel through Network Monitoring Systems.
  • Coordination with international submarine cable systems all over the world like SMW4, EIG, IMEWE, I2I, and AAG, EIG, etc., for cable faults and capacity failures.
  • Analyzing various reasons for recurring faults in the network and preparing Root Cause Analysis (RCA) for major outages, with Gap analysis and preventive measures to avoid such failures in the future. Coordinating with different international providers to keep the customer services by maintaining a high standard of uptime and performance.
  • Escalating incidents to respective levels by following laid-down procedures by the organization.
  • Preparation of Outage and Fault Analysis reports following failures on the system (Impact Report Preparation).

Executive

Bharti airtel Ltd
Chennai
07.2020 - 11.2022
  • Monitored network hardware operations to evaluate proper configuration.
  • Traffic rerouting during unexpected outages and emergency restoration by utilizing existing bandwidths. Migrating complex, multi-tier applications on Cloud Platforms.
  • Started adopting and building own monitoring application with the help of cloud services.
  • Provided outstanding technical support to clients.
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Network Support Engineer

Gemini communications ltd & worldwide communications
Chennai
06.2015 - 04.2018
  • Monitored installation and operations to consistently meet rigorous customer requirements.
  • Working as a vendor Network Support Engineer - Corporate Access Service Delivery, Worldwide Communications on a project with Tata Communications Ltd from May 25, 2016, to June 1, 2018.
  • Project manage field-specific components related to operational goals and operation support.
  • Working on Cisco-based network system (LAN/WAN/VoIP) daily operation independently, as well as working with regional support team and vendors, which includes.
  • Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Troubleshot complex, multi-vendor network service provider issues.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Identified, diagnosed, and resolved network problems.

Network Associate

Tata communication ltd
Chennai
06.2018 - 07.2020
  • Supported infrastructure readiness for existing programs. Implemented and tracked new network designs and modifications.
  • Supported network and system administration by performing server maintenance.
  • Utilized source code control for tracking configurations and changes.
  • Designed and evaluated WAN and LAN connectivity technologies at the data center. Diagnosed and executed resolutions for network and server issues.
  • Prepared a variety of different written communications, reports, and documents.
  • Project manage field-specific components related to operational goals and operation support.
  • Working on Cisco-based network system (NLD, MAN) daily operation independently, as well as working with regional support team and vendors, which includes.
  • Provided support and configuration services for IP data networks on a continuous basis.
  • Experience on routing protocols like EIGRP, OSPF, and BGP.
  • As per the customer's requirement, shift the traffic from the existing location to the new location. Monitored and analyzed alarms, and ensured prompt resolution of network faults.
  • Provided first-level remote support to field transmission engineers.
  • Provisioning of new services as per the customer's requirement within the SLA.
  • Extensive work experience with Cisco Routers, Cisco Switches.

Education

Bachelor of Science - Aircraft Maintenance

Nehru College of Aeronautics And Applied Sciences
Coimbatore
08-2014

Skills

  • Alcatel,ECI,TEJAS,CIENA,INFINERA
  • AWS console Management, S3,VPC,AMI,Autoscaling,ELB
  • RIPEIGRP,OSPF,DHCP,VLAN,TELNET,BGP
  • TCP/IP, Routing & switching Protocol
  • Network monitoring Ticketing tool
  • DWDM & SDH Equipments
  • Root Cause Analysis & Repeated failure analysis
  • Cisco Router & switches
  • Quick decision-making abilities
  • Conflict resolution expertise
  • Strategic Planning
  • Task Delegation

Certification

  • CCNA
  • AWS

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Deputy Manager

Bharti Airtel ltd
06.2024 - Current

Sr.executive

Bharti airtel ltd
12.2022 - 05.2024

Executive

Bharti airtel Ltd
07.2020 - 11.2022

Network Associate

Tata communication ltd
06.2018 - 07.2020

Network Support Engineer

Gemini communications ltd & worldwide communications
06.2015 - 04.2018

Bachelor of Science - Aircraft Maintenance

Nehru College of Aeronautics And Applied Sciences

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Renganatha Manikandan.S