MS OFFICE TOOLS
Hi, I’m
Bharath Nagaraj
Team Lead / Assistant Manager
Bengaluru
Summary
I have 7+ years work experience in Sales and Marketing Field and i have expertise in team handling in different LOB's like B to B Sales, B to C Sales and Upselling. Worked in Insurance and Finance Sector, Edtech Sector, Manufacturing Sector & Teaching and Co-Ordination sector as well. I'm Looking for a challenging position in a reputed organization where i can showcase my skills and expertise to achieve self and organizational goals.
Overview
10
years of professional experience
5
Languages
Work History
Policy Bazaar Insurance Brokers Private Limited
Team Leader/Assistant Manager
11.2023 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Think and Learn Private Limited
Team Leader, Sales Operations
05.2021 - 09.2023
Job overview
- Communicated work goals and deadlines to teammates to increase productivity and meet Revenue benchmarks.
- Delegated tasks to team members according to Company requirements and employee strengths.
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
- Calling / Video Conferences/ Closure Of Sales( Bussiness to Customer Model)
- Reported staff progress, deficiencies, and training needed to management.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Streamlined sales processes to improve efficiency and productivity within the team.
Truecut Machining Solutions Pvt Ltd
Senior Sales and Application Engineer
08.2019 - 05.2021
Job overview
- Detailed study of Job and Application of Cutting Tools
- Maintain Customer Relationship and improve business
- Proactively Troubleshooting various Customer's machining related problems and Providing significant solutions
- Customer Negotiations and B to B Sales
Glisten Project Solutions Pvt Ltd
Soft Skills Trainer+ Marketting Co-Ordinator
08.2017 - 05.2021
Job overview
- Designed creative exercises that enabled participants to practice Soft Skills required for Placements.
- Delivered interactive webinars on effective presentation skills for remote students across multiple locations.
- Aptitude Training Sessions.
- Placements Co-Ordination
VEER-O-METALS PVT LTD
Production and Process Quality Engineer+CRM
09.2016 - 09.2018
Job overview
- Manage and execution of the projects according to the customer requirements
- Proficient in creating material master data and vender master data
- Knowledge on creating source list
- Knowledge on third party process
- Co-ordinate and follow up the sub-contracting Materials with vendors
- Evaluated existing processes and identified opportunities for cost reduction and improved efficiency through process optimization initiatives.
Education
Vishveshwaraiah Technological UniversityBelagavi, Karnataka
Bachelor Of Engineering from Mechanical Engineering
09-2016
University Overview
GPA: GPA-63.14
North East Frontier Technical UniversityAalo, Arunachal Pradesh, India
MBA from Marketting
04.2001
University Overview
- Lead of Digital Marketting Team at MBA online batch of NEFTU
Skills
Team Motivation and Driving Power
Attrition and Shrinkage Control skills
Documentation and Reporting
Overtime management
Customer Relations Management
E-SAT & C-SAT tracking
Team supervision
Process Improvement Initiatives: 5S and Kaizen
Team Meetings with De-Bottlenecking of tasks
Employee Evaluation and Team Motivation
Calmness and Social Adaptability
Key performance indicators
Giving constructive feedback
Additional Information
- Basic Knowledge of Software and Testing Tools like JAVA/ Selenium/ JEERA and SQL
- Basic Knowledge about Digital Marketing
- Proficient in MS Office Tools
- Proficient in Sales and Marketing
Software
ERP SAP MM
Timeline
Team Leader/Assistant Manager
Policy Bazaar Insurance Brokers Private Limited
11.2023 - Current
Team Leader, Sales Operations
Think and Learn Private Limited
05.2021 - 09.2023
Senior Sales and Application Engineer
Truecut Machining Solutions Pvt Ltd
08.2019 - 05.2021
Soft Skills Trainer+ Marketting Co-Ordinator
Glisten Project Solutions Pvt Ltd
08.2017 - 05.2021
Production and Process Quality Engineer+CRM
VEER-O-METALS PVT LTD
09.2016 - 09.2018
North East Frontier Technical University
MBA from Marketting
04.2001
Vishveshwaraiah Technological University
Bachelor Of Engineering from Mechanical Engineering
Awards
- Best Performance Manager - For achieving Maximum Revenue in the Cohort with a Team Size of 5.
- Best Performing Inside Sales Associate - For achieving Maximum Revenue in All India Level Special Campaign (Super September)