MS OFFICE TOOLS
Hi, I’m
BHARATH NAGARAJ
Senior Team Lead/Assistant Manager
Bengaluru
Summary
Dynamic team leader with over 9 years of experience in Sales and Marketing, specializing in team management across B2B and B2C sectors. Proven expertise in the Insurance, Finance, EdTech, Manufacturing, and Training industries, with a strong focus on enhancing employee satisfaction and driving business success. Recognized for strategic planning and conflict resolution skills, fostering a collaborative environment that empowers teams to achieve objectives and boost productivity. Committed to employee training and development, ensuring a motivated workforce capable of meeting operational demands.
Overview
10
years of professional experience
3
Certifications
5
Languages
Work History
Truecut Machining Solutions Pvt Ltd
Senior Sales and Application Engineer
08.2019 - 05.2021
Job overview
- Detailed study of Job and Application of Cutting Tools
- Maintain Customer Relationship and improve business
- Proactively Troubleshooting various Customer's machining related problems and Providing significant solutions
- Customer Negotiations and B to B Sales
Glisten Project Solutions Pvt Ltd
Soft Skills Trainer+ Marketting Co-Ordinator
08.2017 - 05.2021
Job overview
- Designed creative exercises that enabled participants to practice soft skills required for placements.
- Delivered interactive webinars on effective presentation skills for remote students across multiple locations.
- Aptitude Training Sessions.
- Placements Coordination
Policy Bazaar Insurance Brokers Private Limited
Team Leader/Assistant Manager
11.2023 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
BYJUS - Think and Learn Private Limited
Team Leader, Sales Operations
05.2021 - 09.2023
Job overview
- Communicated work goals and deadlines to teammates to increase productivity and meet revenue benchmarks.
- Delegated tasks to team members according to Company requirements and employee strengths.
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
- Calling / Video Conferences / Closure of Sales (Business-to-Customer Model)
- Reported staff progress, deficiencies, and training needed to management.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members, and providing ongoing coaching.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Streamlined sales processes to improve efficiency and productivity within the team.
VEER-O-METALS PVT LTD
Production and Process Quality Engineer+CRM
09.2016 - 09.2018
Job overview
- Management and execution of the projects according to the customer's requirements.
- Proficient in creating material master data and vendor master data.
- Knowledge on creating a source list.
- Knowledge of third-party processes.
- Coordinate and follow up on the subcontracting materials with vendors.
- Evaluated existing processes and identified opportunities for cost reduction and improved efficiency through process optimization initiatives.
Education
Vishveshwaraiah Technological UniversityBelagavi, Karnataka
Bachelor Of Engineering from Mechanical Engineering
09-2016
University Overview
GPA: GPA-63.14
North East Frontier Technical UniversityAalo, Arunachal Pradesh, India
MBA from Marketting
08-2022
University Overview
- Lead of Digital Marketting Team at MBA online batch of NEFTU
Skills
Team Motivation and Driving Power
Attrition and Shrinkage Control skills
Documentation and Reporting
Additional Information
- Proficient in MS Office Tools
- Proficient in Sales and Marketing
- Proficient in Process Quality Control and Training of Employees
- Basic Knowledge of Software and Testing Tools like JAVA/ Selenium/ JEERA and SQL
Software
ERP SAP MM
Certification
IRDAI Certification
Timeline
IRDAI Certification
07-2026
Team Leader/Assistant Manager
Policy Bazaar Insurance Brokers Private Limited
11.2023 - Current
Team Leader, Sales Operations
BYJUS - Think and Learn Private Limited
05.2021 - 09.2023
Senior Sales and Application Engineer
Truecut Machining Solutions Pvt Ltd
08.2019 - 05.2021
Soft Skills Trainer+ Marketting Co-Ordinator
Glisten Project Solutions Pvt Ltd
08.2017 - 05.2021
SAP ERP Certification
07-2017
CATIA and AUTOCADD Certification
09-2016
Production and Process Quality Engineer+CRM
VEER-O-METALS PVT LTD
09.2016 - 09.2018
North East Frontier Technical University
MBA from Marketting
Vishveshwaraiah Technological University
Bachelor Of Engineering from Mechanical Engineering
Awards
- Best Performance Manager - For achieving Maximum Revenue in the Cohort with a Team Size of 15 for last 6 Months.
- Best Coach Award : Special recognition by PB Company for training, Monitoring, Motivating and retaining employees who are very old in the system.
- Best Performing Team of Inside Sales Associates - For achieving Maximum Revenue in All India Level Special Campaign (Super September).