Bharath NS
Order Analyst
Chennai
Summary
Professional with 3+ years of experience in Telecom operations, Order management, Project management, Supply chain operations, Customer service, and Finance. Skilled in managing end-to-end project delivery, optimizing workflows, and building strong relationships with global stakeholders to acheive business objectives, Proficient in SAP, PEGA.
Overview
5
5
years of professional experience
Work History
Order Analyst
Tata Communications Transformation Services
10.2022 - Current
- Worked multiple project deliveries of UK carrier& enterprise customers needs & requirements.
- Managed the fiber service order , including order creation, tracking, and closure, ensuring compliance with SLAs.
- Monitoring and escalating different stakeholders at the right time to achive the project goals
- Processed and handled customer complaints and providing solutions for the queries
- Managed the credit note process, handled purchase order (PO) cancellations, and order reconciliation.
- Presented key insights, risks, and trends in monthly review meetings through data-driven visuals.
Estimation Engineer
Energivo Control System
06.2021 - 08.2022
- Reduced estimation errors by conducting thorough reviews and revisions of project scopes and specifications.
- Provided input during design phase meetings, optimizing material usage and minimizing costs.
Education
Bachelor of Engineering -
Prathyusha Engineering College,
Tiruvallur, India 04.2001 -
Skills
Microsoft Excel
SAP experience
Order management
Purchase Order (PO) Creation & Tracking
Delivery and Supplychain Management
Stakeholders Coordination & Escalation
Accomplishments
- Recognized and Appreciated for extending the support in hectic times.
- Presented ideas for Continuous Service Improvement (CSI) Activity.
Timeline
Order Analyst
Tata Communications Transformation Services
10.2022 - Current
Estimation Engineer
Energivo Control System
06.2021 - 08.2022
Bachelor of Engineering -
Prathyusha Engineering College,
04.2001 -