Summary
Overview
Work History
Education
Skills
Timeline
Generic
BHARGAV KATTA

BHARGAV KATTA

IT STAFF
Hyderabad

Summary

Dynamic professional with a proven track record at Waymo, enhancing customer satisfaction through effective problem-solving and relationship-building. Skilled in MS Office and time management, I streamlined communication and boosted team productivity, while also implementing strategies that significantly improved customer engagement.

Overview

6
6
years of professional experience

Work History

ASSOCIATE (SYSTEM ADMIN)

PMD COLLEGE
TATIPAKA, ANDHRA PRADESH
03.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

System Administrator

CSIR-IICT
06.2014 - 05.2017
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

Education

Master of Science - COMPUTER SCIENCE

ADIKAVI NANNAYA UNIVERSITY
Rajahmundry, India
04.2001 -

Skills

MS office

Timeline

ASSOCIATE (SYSTEM ADMIN)

PMD COLLEGE
03.2023 - Current

System Administrator

CSIR-IICT
06.2014 - 05.2017

Master of Science - COMPUTER SCIENCE

ADIKAVI NANNAYA UNIVERSITY
04.2001 -

Similar Profiles

CREATE PROFILE
BHARGAV KATTAIT STAFF