Summary
Overview
Work History
Skills
Certification
Accomplishments
Timeline
Generic
Bhargavi Kharwade

Bhargavi Kharwade

Pune

Summary

Dynamic and results-driven professional with over 3 years of experience in business analysis, service operations, and process improvement. Skilled in CRM system management, data analytics, and project coordination. Adept at collaborating with cross-functional and global teams to enhance operational efficiency and deliver data-driven solutions. Strong leadership and mentoring abilities with proven success in stakeholder engagement and process governance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

System Analyst

TCS
Pune
01.2021 - 01.2024
  • Managed and maintained CRM systems, ensuring data accuracy and supporting strategic decision-making processes
  • Designed innovative solutions for operational excellence, optimizing resourcing across multiple regions
  • Scoped and executed projects to improve efficiency and profitability, achieving significant process improvements
  • Conducted in-depth data analysis using SQL and Excel, identifying processes, people, and technology enhancement opportunities
  • Created and presented reports and dashboards for leadership, providing actionable insights
  • Validated Web API functionality using Postman, ensuring system integration reliability
  • Collaborated with stakeholders, including Partner Success Managers, Sales, and Finance teams, to streamline onboarding and service delivery
  • Facilitated daily scrum meetings, coordinated tasks, and ensured timely delivery of project milestones

Skills

  • Process optimization
  • Global resourcing
  • Stakeholder management
  • Efficiency improvement
  • Advanced proficiency in MS Excel
  • SQL
  • Tableau
  • Reporting/dashboard creation
  • Salesforce
  • Open Air
  • System integration knowledge
  • Agile methodologies
  • Project scoping
  • End-to-end program execution
  • Leadership
  • Mentoring
  • Effective communication
  • Problem-solving
  • Collaboration
  • JIRA
  • Confluence
  • Postman
  • Process mapping
  • BPMN

Certification

Certified Business Analyst Basic - Simplilearn

Accomplishments

  • Improved project alignment with business goals through comprehensive documentation and stakeholder engagement.
  • Reduced project scope creep by 60% through effective requirement analysis and process mapping.
  • Enhanced system reliability by performing root cause analysis and addressing performance issues.

Timeline

System Analyst

TCS
01.2021 - 01.2024

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Bhargavi Kharwade