Bhargavi Nighwekar
Fraud Analyst
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
3
3
Languages
1
1
Certificate
Work History
Dispute and Fraud Analyst
Fiserv India Pvt. Ltd.
11.2023 - Current
- Strengthened internal controls by recommending policy updates based on observed patterns and vulnerabilities.
- Conducted in-depth investigations into complex cases, leading to successful recovery of lost funds.
- Trained end-users on how to effectively use ServiceNow features, resulting in increased adoption rates across departments.
- Assign roles to control access to features, capabilities, and data in the Intelligent Servicing for Fraud application.
- Reduced incident resolution time, automating key processes and implementing self-service options for endusers.
- Played a key role in the growth of the ServiceNow practice, contributing to business development efforts by identifying new opportunities and establishing strong client relationships.
Marketing Research and Lead Generation
System Quality Assessors
09.2019 - 04.2023
- I worked as a market research subordinate, doing cold calling and lead generation for business development
- I also assisted in implementing customer's company.
- Conducted market research to identify new business opportunities and expand the company''s reach within target industries.
- Streamlined lead nurturing processes by leveraging automation tools, improving efficiency and reducing manual workload.
Business Development Executive
SKD Consultants Pvt.Ltd.
- 2 months summer internship as a Business Development Executive.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Event Management
Mahindra Anthea
- Done an event management job at Mahindra Anthea.
Education
MBA - Marketing
SBS, Pune, Savitribai Phule Pune University
Pune, India05.2019
Bachelor of Science - Computer Science
Dr. D.Y. Patil College, Pimpri.
Pune, India 04.2001 - 04.2015
HSC - undefined
Dr.D.Y.Patil college, HSC Board
SSC - undefined
Amrita VIdyalayam, SSC Board
Skills
MS Office Tools Viz Word
Excel
SLA Configuration
Problem Management
Incident Management
Agile Methodology
LDAP Integration
Training and support
Access Control Lists
Timeline
Dispute and Fraud Analyst
Fiserv India Pvt. Ltd.
11.2023 - Current
Marketing Research and Lead Generation
System Quality Assessors
09.2019 - 04.2023
Bachelor of Science - Computer Science
Dr. D.Y. Patil College, Pimpri.
04.2001 - 04.2015
Business Development Executive
SKD Consultants Pvt.Ltd.
Event Management
Mahindra Anthea
MBA - Marketing
SBS, Pune, Savitribai Phule Pune University
HSC - undefined
Dr.D.Y.Patil college, HSC Board
SSC - undefined
Amrita VIdyalayam, SSC Board
Certification
Certificate from Sinhgad Insitute in Digital Marketing
Languages
Hindi
Marathi
Marathi
Contact no
7385469422
Marital status
Married
Candidate name
Bhargavi Prashant Nighwekar
Personal Information
- Date of Birth: 10/18/95
- Gender: Female
Projects
Dr.D.Y.Patil College- Moving Car.
- Hospital Management System.
Hobbies
- Travelling
- Dancing
- Cooking