Bhargavi Shamirpet

I am part of Underwriting. Our team works on credit analysis, background verification,

borrower experience verification, appraisals etc. the team validates the credit reports,

credit authorisations, contracts, entity documents - operating agreements, by laws,

articles of organisation, bank statements, ACH, VOID checks, social security ID’s, good

standing documents etc. We access the public record such as Data Tree, Property Radar,

SiteX, LexisNexis etc. We play a major role on making up the decisions on loan

approvals and loan disbursals.

Roles and Responsibilities:

• Managing operations and administration.
• Leading and motivating the team.
• Managing performance.
• Problem solving.
• Allocating work based on individual team member capability, and making sure deliverables are on time.
• Creating a positive work environment.
• Coordinating with other departments.
• Supporting professional development.

I was part of the appraisals process. I used to work closely with clients, high officials, qualified appraisers, and appraisal companies. Responsible for the end-to-end appraisal process. Right from the appraisal report order to submitting completed reviews. Making sure we are delivering the report with quality. Apart from appraisals, I also used to work on fee estimates, pre-approvals, marketing projects, etc.

Roles and responsibilities:

• As an individual contributor. I'm responsible for end-to-end management.
• Conducting training sessions.
• Working closely with stakeholders.
• Process improvements, etc.

I am a part of the Business Banking Group, Post Closing, Payoff Process, and US Mortgage.

The team works in preparation of payoff statements upon the borrower’s request before the maturity date of the loan, the team ensures that the borrowers do not prepay the loan in violation of the mortgage loan documents. Analyzing, interpreting, researching. the loan documents like Deed of Trust, Promissory Note, guarantee agreement, Bond agreement and calculating loan payoff amount, curtailment payments, missing payments and analysis on borrower banking statement to prepare final Payoff letter to the

customer.

ROLES AND RESPONSIBILITIES:

• Responsible for monitor BOD (Beginning of the day), EOD (End of the day) reports and other multiple reports like Production report, assignment report,
• attendance report, Monthly reports etc. to onshore and as well as EGS.
• Managing team in absence of Manager
• Responsible for daily work assignments and RUSH requests.
• Responsible for capacity planning.
• Handles training for new team members and assists them in getting application access.
• Inventory management including uploading, assigning, managing and delivery.
• Active team member in curricular activities like SPOC for the team’s fun activities, team lunches, team outings.
• Reconcile the weekly external quality report and provide observation access.

The Process deals with analysing commercial mortgage Industry loans, which are securitized and responsible to manage different parties of the loan. It deals with payments of principal and interest, disbursement of funds to third parties, changing the payment schedules, taking decisions, and making changes as per the borrower’s request, and ultimately answering the investors/borrowers. It also deals with default loans, making payments and advances according to the asset manager’s Instructions.

ROLES AND RESPONSIBILITIES:

• Creation of daily, weekly and monthly reports to understand process status and look for future improvements, utilization reports of individual team members and prepare monthly decks which are sent to Line of Business (LOB).
• As part of the wholesale Banking, operations team that manages transactions between the bank and the US Clients (which involves monetary risk, as we deal with cash in every step to avoid any fraud or incorrect posting to accounts).
• I have Worked on 10+ sub process, Process deals with funds transfer, defaulted loans, new loan on-boarding, property protection advances, loans pay-offs.
• SME for new team members – assist them in learning the processes and provide (on-the-floor) support on a daily-basis, so they meet the team’s deliverables.
• Providing feedback on stateside (U.S.) escalations on loans.
• Responsible to perform “Quality Check” on various activities with strong analytical thinking in order to identify duplicate transactions and unauthorized expenses.

I was a part of Retail Banking division’s operations team that provides back-end

processing for Mortgage (residential). The larger team handles a mix of simple to

complex processes including loan processing, underwriting support and loan servicing

support.

Our team needs to analyse several documents (uploaded in the system as images) and

segregate to map those as per business requirement (such documents may include

settlement statements, closing instructions, tax certificates, deeds, title commitment,

title policy, insurance related documents and final appraisal report). These documents

would help in indicating whether a loan has to be approved. We also contact the

settlement company/agencies (insurance) to resolve any issues on a property. Once a

loan is approved and closed, the funds are disbursed to the borrower.