Experienced inTransaction Monitoring Analyst with 4+ years of experience in fraud detection, financial crime investigation, and AML compliance. Proven expertise in SAR/STR filing, KYC/CDD reviews, and fraud pattern analysis to identify and mitigate financial crime risks. Adept at utilizing transaction monitoring systems to review high-volume alerts and conduct end-to-end investigations. Currently pursuing CAMS certification to further strengthen AML and compliance expertise.
Hi, I’m
Bharti Singh
Fraud Investigation Specialist
Summary
Overview
5
years of professional experience
6
Certification
Work History
Concentrix
Transaction Monitoring Analyst
12.2021 - Current
Job overview
- Investigated and resolved 50-70+ daily fraud, AML, and transaction monitoring alerts while maintaining 98% SLA adherence.
- Enhanced transaction monitoring system efficiency by streamlining processes and implementing risk-based approaches.
- Contributed to risk assessments by providing insights from transaction monitoring activities, helping the organization stay ahead of potential threats.
- Assisted in the development of new transaction monitoring rules based on emerging trends and typologies, including synthetic identity fraud.
- Collaborated effectively with cross-functional teams to identify potential risks and develop mitigation strategies.
- Reduced false positive alerts through regular tuning of transaction monitoring scenarios and thresholds.
- Ensured timely resolution of alerts by maintaining an organized case management system and prioritizing high-risk cases.
- Identified opportunities for process improvements within the transaction monitoring workflow, resulting in increased efficiency without compromising quality or compliance standards.
- Conducted KYC and KYB reviews, and performed EDD on high-risk and PEP-related profiles, in line with AML/KYC requirements.
- Supported Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) in collaboration with compliance teams, ensuring accurate regulatory reporting aligned with FinCEN guidelines.
Concentrix
Trust & Safety Analyst
11.2020 - 12.2021
Job overview
- Investigated and resolved over 70 trust and safety cases daily, including account fraud, policy violations, and user abuse complaints.
- Collaborated cross-functionally with legal, compliance, and product teams to improve platform safety policies.
- Identified coordinated abuse patterns through data analysis, reducing fraudulent account creation.
- Reviewed escalated cases involving child safety, harassment, and misinformation in accordance with platform guidelines.
- Reviewed and moderated user-generated content to ensure compliance with platform policies and community guidelines.
- Investigated policy violations, including spam, harassment, misinformation, and fraudulent activity.
- Enforced platform terms of service by taking appropriate actions on violating accounts.
- Detected and investigated fraudulent accounts, fake profiles, and suspicious user behavior.
- Analyzed patterns of abuse to identify coordinated, inauthentic behavior, and bad actors.
- Collaborated with law enforcement and legal teams on high-priority cases.
- Utilized internal tools and dashboards to monitor platform health and safety metrics.
- Analyzed large datasets to identify emerging abuse trends, and recommend policy improvements.
Education
Maharishi Dayanand University
from B.Tech in Computer Science & Engineering (CSE)
05-2020
University Overview
Skills
- Fraud Detection & End-to-End Case Investigation
- Synthetic Identity Fraud & Account Takeover (ATO)
- AML / KYC Compliance, Customer due Diligence ( CDD ) and Enhanced Due Diligence ( EDD)
- Sanction Screening
- Transaction Monitoring & Risk Scoring Optimization High Risk Monitoring
- Suspicious Activity Report ( SAR )
- Fraud Trend Analysis
- Transaction Analysis
Technical Skills
Technical Skills
Zendesk
,JIRA
,Salesforce
,Profile Viewer ( Pv2 )
,SIFT
Certification
Cisco Cybersecurity Essentials
Phishing & Cyber Attacks Response Training
Suspicious Transaction Reporting ( STR ) - US
Annual Information Security & Data Privacy Awareness
Business Analysis Foundation
CAMS - Pursuing
Timeline
Transaction Monitoring Analyst
Concentrix
12.2021 - Current
Trust & Safety Analyst
Concentrix
11.2020 - 12.2021
Maharishi Dayanand University
from B.Tech in Computer Science & Engineering (CSE)
Declaration
Declaration
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
( Bharti Singh )